Indianapolis, IN *****
*****************@*****.***
Lakeesha N. Jones
SKILLS
I have skills in cleaning, as well as, stocking, using a cash register, as well as sorting stock and packages. I have a chauffeur's license. I am also certified as a Disinfection Specialist by Spartan Chemical.
EXPERIENCE
MSD of Wayne Township, Ben Davis Ninth Grade Center — Head Custodian
1150 North Girls School Road, Indianapolis, IN 46214
09/2016 - 11/2025
Core responsibilities
●Staff Supervision: Coordinate the work activities and assignments of the custodial staff, train them on proper methods, and provide written feedback on work performance.
●Building and Grounds Maintenance: Ensure the facility is clean, sanitary, and safe through various duties, including daily cleaning, heavy cleaning, and grounds work like shoveling snow.
●Operational Duties: Order and inventory supplies, maintain the preventative maintenance calendar, and handle security and the operation of mechanical features on weekends and holidays.
●Reporting: Keep supervisors informed of any physical plant, grounds, or personnel concerns, including employee absences and requests for work orders.
●Event Coordination: Recommend staff assignments for extra scheduled activities and keep records of overtime rotation.
Qualifications and duties
●Supervision: Oversee the daily operations and coordinate the work of the custodial team.
●Manual Labor: Perform cleaning duties such as sweeping, mopping, and vacuuming floors, cleaning high and low surfaces, and gathering trash.
●Physical Demands: Be able to lift
● pounds on a regular basis.
●Leadership: Train and assist other employees in learning appropriate skills and techniques.
●Safety: Ensure the safe use of cleaning equipment and materials.
Wheeler Mission — Seasonal Worker and Receptionist
520 East Market Street, Indianapolis, IN 46204
11/2019 - 04/2020
Core responsibilities
●Front-line guest services: Serve as the primary point of contact for visitors, volunteers, and donors, providing a welcoming and professional first impression.
●Inquiries and direction: Answer questions and direct people to the appropriate services or staff members within the organization.
●Administrative support: Handle a variety of administrative tasks, such as answering phones, managing mail, maintaining records, and completing necessary paperwork.
●Program support: Assist with special events and other program duties, including helping with volunteer areas and potentially mediating disputes as needed.
●Data and reporting: Complete incident reports, answer emails, and keep up with required reporting in a timely manner.
●Confidentiality: Maintain legal and ethical confidentiality in all guest-related matters.
Qualifications and duties
●Compassion and emotional intelligence: The ability to remain patient, compassionate, and emotionally intelligent when dealing with a diverse group of people is crucial.
●Adaptability and problem-solving: Be able to adapt to different situations and use problem-solving skills, especially conflict resolution.
●Communication: Strong verbal and written communication skills are necessary for interacting with guests, staff, and for completing reports.
●Technical proficiency: Basic proficiency in Microsoft Office (email, Word) and mission-specific software like Mission Tracker is required.
●Experience: At least one year of recent work experience demonstrating dependability and a strong work ethic is typically required.
●Preferred experience: Experience with addiction support, mental health issues, or trauma support is often preferred.
Joyful Life LLC — Resident Assistant
6619 Eagles Nest Lane, Indianapolis, IN 46055
02/2023 - 08/2025
Core responsibilities
●Personal Care Services: Assisting clients with activities of daily living (ADLs), such as bathing, dressing, grooming, toileting, and mobility assistance (including safe patient transfers with equipment like Hoyer lifts).
●Companionship and Emotional Support: Engaging clients in meaningful activities, providing social interaction, and offering emotional reassurance to combat isolation.
●Meal Preparation: Planning and preparing nutritious meals according to dietary needs and preferences.
●Light Housekeeping: Performing light duties such as laundry, vacuuming, and dusting to maintain a clean and safe living environment.
●Health Monitoring & Assistance: Monitoring and documenting vital signs or changes in client conditions, and providing medication reminders.
●Transportation and Errands: Driving clients to appointments, running errands, and assisting with grocery shopping.
●Safety and Supervision: Ensuring client safety by monitoring for fall risks and providing general supervision.
EDUCATION
Ben Davis High School — Diploma
08/1995 - 06/1999
1200 North Girls School Road, Indianapolis, IN 46214