Remote Online Data Assistant Resume

Antwanet Shaban

703-***-**** ️ *********@*****.*** Sterling, VA

Professional Summary

Seasoned Executive Assistant and HR Professional with 10+ years of experience supporting C-level executives and senior leaders in both corporate and government contracting environments. Proven ability to manage complex calendars, coordinate domestic and international travel, and maintain highly confidential information with discretion. Adept at anticipating needs, resolving issues proactively, and ensuring seamless executive operations. Strong collaborator with advanced communication, organization, and multitasking skills, with a track record of improving workflow efficiency in fast-paced settings.

Core Competencies

Executive Calendar & Email Management

Domestic & International Travel Coordination

HR & Workforce Administration

Expense Reporting & Procurement

Meeting & Event Planning (Onsite/Virtual)

Confidential Communication & Document Management

Cross-Functional Team Support

Microsoft 365 (Word, Excel, PowerPoint, Outlook, Teams)

Google Workspace & Slack Collaboration Tools

Government Contracting Compliance & Coordination

Professional Experience

JK Moving Services – Sterling, VA

Customer Care Coordinator August 6, 2025 – Present

Serve as the primary point of contact for customers before, during, and after their move, providing timely updates and exceptional service.

Coordinate with dispatch, operations, and field crews to ensure accurate scheduling and alignment on all move details.

Manage updates to customer files, including inventory changes, addresses, access requirements, and special instructions.

Respond promptly to customer questions, concerns, and escalations while maintaining a professional and solution-focused approach.

Handle last-minute schedule adjustments, delays, and rerouting by working closely with internal teams.

Maintain accurate documentation, work orders, and customer notes within company systems.

Communicate building access requirements, permits, and escort procedures to ensure smooth service delivery.

Collaborate with sales, dispatch, warehouse, and move crews to support large or complex move projects.

The Millennium Group International, LLC – Sterling, VA

Program Analyst / HR Coordinator 2012 – 2025

Provide executive-level administrative and operational support to leadership within a federal contracting environment, ensuring compliance with government requirements and organizational policies.

Manage complex executive calendars, schedule meetings, and coordinate logistics with internal and external stakeholders.

Plan and organize meetings, virtual events, and off-site sessions, including catering, presentations, and follow-up reporting.

Coordinate domestic and international travel arrangements, prepare detailed itineraries, and manage travel expense reports.

Prepare and track HR-related documentation, including onboarding materials, personnel updates, and procurement requests.

Maintain confidentiality of sensitive company and personnel information.

Develop process improvements to streamline scheduling, communication, and reporting.

Serve as a liaison between leadership, staff, and external partners, ensuring smooth communication and follow-up on action items.

Salone’s African Cuisines – Sterling, VA

Administrative & Operations Assistant 2010 – 2011

Supported daily business operations, scheduling, and correspondence for leadership.

Managed supply inventory and vendor relationships, ensuring consistent workflow efficiency.

Assisted with employee onboarding, records maintenance, and customer communication.

Washington Dulles Airport Marriott – Dulles, VA

Sales Coordinator 2006 – 2010

Provided administrative support to the Sales Director and senior team.

Managed client communications, scheduled meetings, and prepared proposals and event materials.

Coordinated executive travel and organized large-scale client events.

Education

Western Governors University

Associate Degree in Business Management

Centreville High School

High School Diploma

Technical Skills

Microsoft Office 365 (Outlook, Excel, Word, PowerPoint, Teams) Google Workspace Slack Zoom SharePoint Concur Adobe Acrobat Virtual Meeting Tools

Clearance

Eligible to work in government contracting environments; familiar with security, confidentiality, and compliance requirements.

Contact this candidate