Customer Service and Childcare Assistant
Resume:
KIJANA DIXON
CONTACT
W% *************@******.***
g 445 Beech St Kingsford MI
49802
EDUCATION
North Dickinson High School
SKILLS
* Customer Service skills
* Communication skills
© Negotiation skills
e Problem-solving skills
© Organization and time
management skills
PROFILE
am experienced in customer service as I've been working
in customer service up until the last four years, where
have been working as a teachers aid in a toddler classroom
at a local daycare. also have experience in customer
surveys over the phone which did for a couple of years.
truly pride myself on my ability to communicate with many
different costumers and children on all different levels,
like to meet people where they are. am highly organized,
detail-oriented, and have strong communication skills.
WORK EXPERIENCE
WAITRESS
Pizza hut
2015-2017
© Took orders
e Provide excellent customer service to guests
© Made sure all guests felt comfortable and were well
taken care of
CALL CENTER REPRESENTATIVE
Issues & Anwsers
2017-2019
e Made phone calls to provide surveys to customers
over the phone
e Answered any phone calls when people had questions
about existing surveys
¢ Scheduled call backs for surveys and made the call at
the scheduled time
PERSONAL SHOPPER/SALES ASSOCIATE
Walmart
2019-2023
e Provided excellent customer service
e Fulfilled customers orders
e Helped other associates or customers with any issues
over the phone when needed
TODDLER ROOM TEACHERS AIDE
Nothern Discovery Preschool & Childcare
2023-Present
e Provided a scheduled routine for my class
e Helped Cook food in the kitchen when needed
e Help out in other rooms with all different ages when
needed
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