Program Specialist & Administrative Operations Specialist
Resume:
Anastashia S. Jones
* ***** *******, ******, ** *7703 ~ ***********@*****.*** ~ 240-***-****
Citizenship: US
Federal Status: current federal employee
Veteran’s preference: N/A
PROFESSIONAL SUMMARY
Accomplished administrative professional with extensive experience in providing excellent program support. Expertise includes maintaining multiple filing systems and running reports to analyze statistics. Master accountant and lead payment specialist for the Library of Congress marketing and advertising program. Proven ability to manage numerous tasks simultaneously with high quality results and compliance with regulations and policies. Works well under pressure and meets multiple deadlines consistently. Sound decision making and problem-solving skills. Exceptional communication skills, collaborating with diverse groups to achieve marketing goals, and advertisement results. Proficient in Microsoft Office Suite, Adobe, and LOC systems expertise include Momentum, EmpowHR, CCM Enterprise Suite, Confluence, Serena Business Manager, E-Management, POMS/AEON, IPP Disburser, DWO/IBM TRIRIGA Service Request, and Web Time and Attendance (Web T&A).
WORK EXPERIENCE
Library of Congress, Office of Communications (Permanent/Promotion)
Washington, DC
Program Specialist 06/2021 to Present
Salary: $63,510 annual Hours per week: 40
Series/Grade: GS-0301-07 Step 4
Creates ad plans listing vendors, dates, costs and funding designation for all Library programs advertising
Inputs ad plans in Confluence for reference purposes
Contacts vendors for confirmation and processes financial transactions using LC purchase card
Receives invoices from vendors on behalf of the Office of Communications
Creates and approves OCL obligations in Momentum referencing the original RV request
Submits RV requests in Momentum for purchase and advertising expenses
Records and reconciles all purchase card transactions and maintains log for discrepancy and auditing purposes
Maintains filing system of media coverage for the Library of Congress
Serves as a Contracting Officer Representative (COR) for the office by performing contract management activities and functions such as processing eManagement and momentum budget and spending request for approval
Schedules meetings via Microsoft Outlook and manages calendars for the Library of Congress Annual Report and Magazine
ACCOMPLISHMENTS
To date, executed payment processing and reconciliation for a total amount of 270 advertising expenses
Managed invoice approvals over 5 fiscal years for multiple contract solicitations via IPP disburser
Received two performance awards; 1 Cash Award and 1 Time Off award in recognition of my excellent work over a period, under challenging conditions.
Received a promotion from detail opportunity to permanent position
Library of Congress, Office of Communications (Detail)
Washington, DC
Program Support Assistant 10/2019 to 05/2021
Salary: $41,911 annual Hours per week: 40
Series/Grade: GS-0303-05
Creates ad plans listing vendors, dates, costs and funding designation for all Library programs advertising
Inputs ad plans in Confluence for reference purposes
Contacts vendors for confirmation and processes financial transactions using LC purchase card
Receives invoices from vendors on behalf of the Office of Communications
Creates and approves OCL obligations in Momentum referencing the original RV request
Submits RV requests in Momentum for purchase and advertising expenses
Records and reconciles all purchase card transactions and maintains log for discrepancy and auditing purposes
Maintains filing system of media coverage for the Library of Congress
Serves as a Contracting Officer Representative (COR) for the office by performing contract management activities and functions such as processing eManagement and momentum budget and spending request for approval
Schedules meetings via Microsoft Outlook and manages calendars for the Library of Congress Annual Report and Magazine
ACCOMPLISHMENTS
Obtained Federal Acquisition Certification for Contracting Officer’s Representatives (FAC-COR), 10/2019
Library of Congress, John W. Kluge Center (Promotion)
Washington, DC
Program Support Assistant 3/2018 to 9/2019
Salary: $38,351 annual Hours per week: 40
Series/Grade: GS-0303-05
Provided administrative and program support to all division employees from grade GS-06 to GS-13, the GS-11 Administrative Specialist, and the GS-15 Director of John W. Kluge Center
Reviewed and edits written materials for the Director and the Administrative Specialist
Handled routine and non-routine duties related to office issues and sensitive personnel and confidential matters
Served as Web T&A back up timekeeper for the GS-11 Administrative Specialist covering a total of 9 employees
Served as the minute taker in weekly staff meetings for the Director and distributed notes and minutes via email following each meeting
Drafted correspondences and reports, arranges meetings, maintains appointment calendars, acquires services, and arranges travel and training for the Kluge Center
Assisted in assembling data, consolidating, and preparing reports for assigned projects
Creates and updates inter-office standard operation procedures (SOPs) and memos
Performed a wide variety of office support tasks such as supporting collections and tracking of data, filing and maintaining documents, copier maintenance, and distributing documents among members of the Kluge Center
Performed office automation utilizing various software applications to produce materials such as letters, memoranda, reports, travel request, and supply requisitions for the Director’s signature
Utilized the Library’s automated correspondence and financial systems such as EmpowHR, CCM Enterprise Suite, eManagement, and Momentum to initiate and process documents.
Processed and submitted all service request into the Facility Assets Management Enterprise (FAME), Team Track and ServiceNow systems
Assisted the resident scholars with setting up their Library accounts and ordering books online
Verified outgoing mail for accuracy and coordinates the processing of all FedEx mailing
Placed supply orders for office materials for the division, maintains FedEx logs and receipts for tracking purposes
Corresponded with guests, the public and staff via telephone, emails and relays information in order of properties to the appropriate parties
ACCOMPLISHMENTS
Received a performance award from National and International Outreach (NIO) for outstanding work in service to the library
Served as the official WebT&A timekeeper for the Library of Congress, International Fellowship Program (IFP) 8/05/2019 – 10/31/2019
Referred for detail opportunity in the Office of Communications at the Library of Congress, 10/14/2019
Library of Congress, John W. Kluge Center, Scholarly and Educational Programs
Washington, DC
Administrative Support Clerk 11/2015 to 2/2018
Salary: 31,521 annual Hours per week: 40
Series/Grade: GS-0303-04
Provided administrative clerical support to the Office of Scholarly Programs and supported the GS-12 Administrative Officer
Performed office automation utilizing various software applications to produce materials such as letters, memoranda, reports, travel request, and supply requisitions for the Director’s signature
Utilized the Library’s automated correspondence and financial systems such as EmpowHR, CCM Enterprise Suite, eManagement, and Momentum to initiate and process documents.
Processed and submitted all service request into the Facility Assets Management Enterprise (FAME), Team Track
Assisted the resident scholars with setting up their Library accounts and ordering books online
Verified outgoing mail for accuracy and coordinates the processing of all FedEx mailing
Placed supply orders for office materials for the division, maintains FedEx logs and receipts for tracking purposes
Corresponded with guests, the public and staff via telephone, email and relayed information in order of properties to the appropriate parties
Served as the office messenger by hand delivering mail, with high urgency, to appropriate personnel
Received and sorted incoming letters and other office communications packages and distributed items accordingly among the division’s staff members and resident scholars
Served as Web T&A back up timekeeper for the GS-12 Administrative Officer of the center ACCOMPLISHMENTS
Received a promotion to a temporary detail job opportunity within the Library of Congress
Successfully completed and graduated from The Library of Congress Future Bridge mentee/mentor program 2016
Member of The Library of Congress Professional Association and The Daniel A.P. Murray African American Culture Association
Selected to speak at an Opening Ceremony for the Library of Congress Future Bridge Program 2016
Promotion, 2018
Library of Congress, Office of Workforce Learning and Development (WLD) (Detail/Promotion)
Washington, DC
Program Assistant 11/2016 to 4/2017
Salary: 35,265 annual Hours per week: 40
Series/Grade: GS-0303-05
Provided consistent front-desk support for WLD classrooms and reception area
Set up Learning Management System (LMS) accounts for Library employees
Supported the New Employee Orientation (NEO) program, Career Development Program (CDP), and the Leadership Development Program (LDP)
Provided responses to routine inquiries about WPD operations
Provided project management support for special projects
Ran daily, weekly, and monthly reports to collect statistical data from the Skillsoft system for WLD
Monitored and tracked statistics to make sure quarterly and fiscal year deadlines were met
Sent out routine emails to Human Resource Services (HRS) staff about new inquiries, deadlines, statistics, upcoming program events, Web T&A leave, memos, protocol procedures, statistics updates, and reports
and messages from the Director
Created “CDP the Journey Continues" mass mailing to inform and update the CDP Alumni about the program and their own professional journeys at the Library of Congress.
ACCOMPLISHMENTS
Served as the facilitator for the Library of Congress NEO program, 12/2016
Assisted Historian A. Tehuti Evans with his book signing following his book discussion, 2/2017
Collaborated with WLD team member, Tonya Dorsey. to create a CDP Encore email for individuals interested in continuing their learning journey here at the Library of Congress
Library of Congress, Humanities & Social Sciences Division
Washington, District of Columbia
Clerical Assistant 1/2010- 11/2015
Salary: $27,246 annual Hours per week: 40
Series/Grade: GS-303-02
Supported the division chief and staff in assigned projects and provide administrative office support
Made copies and distributed weekly schedules to staff, supervisors, and division chief
Distributed study shelf monthly renewal slips and monitor patron usage to assigned study shelf
Served as the office messenger by hand delivering mail, with high urgency, to appropriate personnel
Processed, signed for, and distributed incoming mail and UPS/Fed Ex packages
Performed basic maintenance of photocopier equipment
Performed records management providing timely and accurate file management ensuring efficient records retrieval
Assisted with supply orders and office materials for the division
Maintained and keep the supply storage area neat and organized
Received telephone calls, emails, and took messages
Transferred telephone calls, replied to emails, and relayed messages to the librarian skilled in the appropriate inquiry
Scheduled and monitored meetings and appointments held in the Division’s conference room
Used computer technology to create, maintain and update hard copy filing systems, electronic filing systems and other official documents
Provided daily customer service to special guests and patrons visiting the Humanities and Social Science Division
ACCOMPLISHMENTS
Received a promotion for a new job opportunity within the Library of Congress
Volunteered for The Library of Congress 2015 National Book Festival serving as a pavilion usher in the Poetry & Prose pavilion
Volunteered for the 2015 Junior Fellows Display as a greeter welcoming all guests entering the event
Volunteered as an assistant for the Library of Congress 5k Run/Walk Combined Federal Campaign 2014
Successfully completed and graduated from The Library of Congress Career Development Program 2014
Mentee of The Library of Congress Future Bridge Program
Member of The Library of Congress Professional Association and The Daniel A.P. Murray African American Culture Association
Received two Special Achievement Awards for demonstrating my commitment to The Library of Congress’ mission and values
PROFESSIONAL DEVELOPMENT
FY25 LC Purchase Card Program Training 9/2025
FY25 Introduction to Financial Management Training 6/2025
FY25 Records Management Basic Awareness Training 4/2025
FY24 LC Purchase Card Program Training 10/2024
Records Management Basic Awareness Training 9/2024
FY24 Records Management Training 8/2024
FY23 COR Requirements Development Training 11/2023
FY22 LC Purchase Card Program Training 9/2022
Acquisition COR Certification 10/2019
Future Bridge Mentee Program 2015- 2016
Career Development Program 5/2014- 8/2014
Basic Project Management Workshop 7/2014
Presentation Skills Workshop 7/2014
Facilitating Brainstorming Skill Brief 7/2014
Techniques of Brainstorming Skill Briefly 7/2014
Writing that Works Workshop 6/2014
Project Initiating 7/2014
Problem Solving Workshop 6/2014
EDUCATION
Associate of Arts- Business Administration
Montgomery Community College 2015 - 2018
Cooperative Career Education Program 8/2009- 5/2010
Suitland High School, Forestville, MD 8/2006- 5/2010
AWARDS
Promotion (3)
Special Achievement Awards (1)
Time Off Award (1)
Cash Awards (3)
Detail Opportunity (2)
(References upon request)
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