UPS Store Manager and Operations Leader
Resume:
AMARIAN STENZEL
UPS STORE MANAGER
***********@*****.***
Cartersville, GA 30120
Results-driven UPS Store Manager with 6 years of experience overseeing daily operations in high-traffic environments. Successfully increased overall sales by 20% within one year through targeted local marketing campaigns. Implemented a modern inventory management system that reduced stock discrepancies by 30%, ensuring consistent product availability. Proven track record in team leadership, customer retention, and community engagement to drive operational excellence. Experienced UPS Store Manager with a strong background in inventory optimization, sales analytics, and customer relationship management.
Skilled in developing local marketing campaigns and utilizing advanced point-of-sale (POS) systems. A dedicated leader focused on delivering exceptional customer service. Seeking a UPS Store Manager position to leverage leadership experience and drive business growth.
Willing to relocate: Anywhere
Authorized to work in the US for any employer
SKILLS
Critical thinking
Customer service
Forklift
Dedicated
Store management
Ability to follow instructions
Pavement construction projects
distant lands a good book moments
Mowing
Package delivery
Riding mowers
Merchandising
Time management
training
Professional
Box truck
Sales
Cash register
Inventory management
Cash handling
Delivery driver experience
Construction techniques
WORK EXPERIENCE
ROBOT WELDER OPERATOR
Constellium White, GA May 2026 — Present
Assemble and secure components to be welded into completed bumper reinforcement bars
Inspect finished welds for quality, marking defective units and routing them to the rework station
Consistently meet or exceed hourly production targets Perform hourly quality control gauging, marking parts and maintaining detailed documentation
PACKER/PICKER
Aromatic Fragrances International Cartersville, GA September 2025 — February 2026
Operated packaging machinery, including shrink wrap machines and pallet jacks, to ensure safe and efficient material transport Packed materials efficiently in strict accordance with specific instructions and quality standards
Maintained precise inventory records by meticulously documenting all incoming and outgoing materials
Collaborated with team members to consistently meet production goals and deadlines in a high-volume environment
Inspected materials for defects or damages prior to packing, ensuring only high-quality products were shipped
Adhered strictly to established safety protocols and guidelines to maintain an accident-free workplace
Loaded and unloaded delivery trucks with packaged materials using appropriate material handling equipment
Organized and maintained a clean, hazard-free workspace to optimize operational efficiency
Sales management
Lawn tractors
Fast learner
evaluation, Vendor relationships
Landscape edgers
POS
Assistant manager experience
Outdoor work
Communication skills
Serving
Marketing strategies, Performance
Point of Sale (POS) Systems
Packing
Management
Sports
Warehouse experience
Customer service expertise
OR experience
Team collaboration
Marketing Campaign Development
Team player
Hardworking
Maintaining an organized workspace
Great leader
Sales Analytics
Inventory Management Systems
Adaptability to change, Conflict resolution
Relationship Building
Adaptability
Customer Relationship Management (CRM)
Order picking
Communication skills, Organizational skills
Asphalt pavers
Leaf blowers
Customer service skills, Leadership abilities
Order shipping
Driving
Equipment safety procedures
Trained new hires on proper material packing techniques to ensure consistent quality standards across the department
Contributed actionable process improvement ideas that enhanced productivity and minimized waste
Communicated effectively with supervisors regarding operational challenges, equipment issues, and process bottlenecks
Achieved a high hourly packing rate while consistently maintaining top-tier quality and accuracy standards
Assisted with periodic inventory counts and reconciliations to ensure accurate stock levels
Maintained clean and organized warehouse facilities through regular sweeping, debris removal, and organization
Collaborated with the quality control team to verify that materials met all required specifications before packing
Implemented a tracking system for packaging supplies, resulting in reduced material waste and improved cost savings
Applied rigorous attention to detail when inspecting materials for damage or defects prior to shipment
Maintained an incident-free safety record by strictly adhering to all OSHA standards and safety protocols
Fostered collaborative working relationships with colleagues to support a productive and positive team environment
Ensured compliance with all regulatory guidelines regarding material handling, storage, and transport
Demonstrated adaptability by quickly adjusting to shifting production priorities and workflow demands
Mentored new staff on operational best practices and efficient packing methodologies
UPS STORE MANAGER
Ups Cartersville, GA June 2021 — Present
Oversaw daily operations of a busy UPS Store, managing a team of six employees to ensure efficient customer service and operational excellence. Implemented a new inventory management system, which reduced discrepancies by 30% and helped keep stock levels consistent, ensuring customers always found what they needed.
Increased overall sales by 20% within one year through targeted marketing campaigns and by introducing new services, such as shipping insurance and packing supplies, which met customer demands.
Developed a training program for new staff, resulting in a 25% decrease in onboarding time and helping new hires become productive team members more quickly.
Fostered strong relationships with the local community and businesses to drive brand awareness and increase store traffic.
Led and trained a high-performing team of over ten associates to deliver exceptional service daily. By implementing a structured onboarding program, I successfully reduced training time by 25% and quickly empowered new hires to succeed.
Nurtured lasting relationships with local residents and long-time clients to foster a welcoming community atmosphere. This dedicated approach to personalized service directly contributed to a loyal customer base and recurring store visits. Team management
Supervising experience
Delivery driving
Attention to detail
Sales experience, Problem-solving skills
Leadership
Multitasking capabilities
Hobbies
Leadership, Team Management
Exploring Getting lost in Capturing
Budget management, Inventory control,
Staff
Customer Service Orientation
EDUCATION
High school diploma
Cass High School
August 2016 — August 2020
CERTIFICATIONS
Driver's License
Forklift
Spearheaded a modern inventory tracking system to keep essential stock levels consistent and reliable for our visitors. This strategic initiative successfully reduced inventory discrepancies by 30% and ensured critical packing supplies were always available.
Drove an impressive 20% increase in annual sales by introducing value-added offerings like shipping insurance and premium packaging materials. These targeted service enhancements perfectly matched customer needs and significantly boosted overall store profitability. Efficiently resolved customer concerns and filed detailed transit claims to protect client interests and maintain high satisfaction rates. My prompt and friendly communication turned potential setbacks into positive, trust-building experiences for our patrons.
Delivered specialized retail services, including certified notary support and professional bubble-wrap packaging, to accommodate diverse community needs. Customers frequently commended the meticulous care taken with their valuable shipments, which boosted repeat business. Mentored a diverse team of customer service representatives to excel in consultative selling and advanced packaging techniques. This hands-on guidance fostered a supportive workplace culture that consistently achieved and exceeded weekly performance targets.
Designed dynamic in-store displays and managed daily restocking schedules to maximize product visibility and drive impulse purchases. Keeping the retail floor organized and fully stocked significantly elevated the overall customer shopping experience.
Mastered complex shipping regulations and packing standards to ensure all outgoing items were secure and compliant for transit. My rigorous attention to detail minimized transit damage and reinforced our reputation as a trusted shipping provider.
Developed a highly efficient filing system to track daily financial performance and document end-of-day register balances. This organized approach allowed ownership to easily monitor profit margins and make data-driven decisions for future growth.
Cultivated a collaborative team environment by setting clear daily goals and celebrating individual and collective achievements. This positive leadership style boosted staff morale, leading to a highly motivated team and exceptionally low turnover rates.
CONSTRUCTION WORKER
Southern Magnolia Landscaping Cartersville, GA June 2020 — September 2021
Operated heavy machinery, including excavators, skid steers, and utility equipment, to execute project tasks efficiently
Interpreted landscape designs and construction blueprints to ensure precise execution of project specifications
Collaborated with crew members to coordinate daily workflows and meet strict project deadlines
Executed precise measurements using tape measures, levels, squares, and other tools to ensure accuracy in construction projects Safely operated power tools including saws, drills, nail guns etc. while following proper safety procedures
Assisted in the demolition process by removing debris from worksites using wheelbarrows or other equipment
Cleared debris from work areas regularly throughout each shift maintaining cleanliness standards at all times
Erected temporary structures such as barricades or fences around worksites for enhanced safety measures
Dug trenches using shovels or excavation equipment following established guidelines
Lifted heavy loads manually or with assistance from equipment ensuring proper lifting techniques were followed at all times
Performed various landscaping tasks such as mowing, trimming, edging, and planting to maintain the appearance of residential and commercial properties Operated a variety of landscaping equipment including lawnmowers, trimmers, blowers, and power tools to complete assigned tasks efficiently Assisted in the installation of irrigation systems and ensured proper functioning by conducting regular inspections and repairs
Cultivated flower beds by preparing soil, planting flowers/shrubs/trees according to design plans or client preferences
Pruned trees and shrubs using appropriate techniques to promote healthy growth while maintaining desired shape/size
Maintained cleanliness and organization of work areas by removing debris, disposing of waste materials properly, and storing tools appropriately Applied fertilizers, pesticides, herbicides following safety guidelines to control weeds/insects/diseases effectively without harming plants or environment Safely operated heavy machinery like skid steers or excavators for grading land or moving large objects during construction projects Demonstrated strong attention to detail when performing precision tasks like edging walkways/driveways or shaping hedges/bushes into desired forms Achieved high customer satisfaction ratings through consistent delivery of quality service; received positive feedback from clients on job performance Provided guidance/training to new team members on proper landscaping techniques/equipment operation; promoted a positive team environment through effective communication/collaboration
CASHIER / USHER
AMC Cartersville Ga May 2017 — July 2018
C
Delivered exceptional customer service by welcoming guests, processing ticket sales, and preparing fresh concessions to enhance the overall theater experience. Minimized wait times during peak hours and ensured high customer satisfaction through active listening and a friendly demeanor. Prepared and served a variety of food and beverage items while strictly adhering to food safety and sanitation guidelines, maintaining a clean preparation area and high-quality refreshments.
Maintained pristine theater conditions by cleaning and sanitizing auditoriums between showtimes, optimizing seating turnaround times and contributing to positive reviews regarding facility cleanliness.
Processed cash and card transactions efficiently at the box office while assisting guests with movie selections and showtimes, providing a seamless and stress-free entry experience.
Collaborated with team members to manage large crowds during blockbuster releases and peak weekend hours, maintaining smooth operations and minimizing bottlenecking in the lobby.
Monitored auditoriums during screenings to ensure optimal projection quality, appropriate volume levels, and adherence to safety policies, resolving disturbances promptly and professionally.
Stocked and organized concession inventory, packaging, and promotional materials daily, preventing product shortages and streamlining the food preparation workflow.
Provided personalized assistance to guests with accessibility needs, guiding them to designated seating and ensuring a welcoming, inclusive environment. Promoted loyalty programs and theater promotions to incoming guests, successfully increasing program sign-up rates and driving repeat business. Assisted in training new seasonal hires on point-of-sale systems, food preparation techniques, and guest service standards to maintain high operational consistency.
Responded swiftly to spills and hazards in high-traffic lobby areas to ensure a safe environment and maintain a polished facility presentation. COOK /CASHIER
Arby’s Cartersville Ga July 2018 — July 2020
Managed high-volume drive-thru windows and cash registers to ensure swift, accurate transaction processing during peak dining hours. By maintaining a friendly demeanor and a focus on speed, customer satisfaction ratings consistently improved.
Prepared and assembled a diverse menu of high-quality food orders rapidly while strictly adhering to portion control guidelines. This meticulous attention to detail reduced food waste and guaranteed consistent presentation for every guest.
Multi-tasked effectively between culinary preparation and customer-facing duties to streamline kitchen operations and minimize wait times. Through proactive communication with the team, we reduced average drive-thru service times by several seconds.
Monitored inventory levels at the food assembly station and proactively restocked ingredients to prevent service delays. This organizational efficiency kept the kitchen running smoothly during the busiest weekend shifts. Handled rapid-fire orders at the drive-thru window during high-stress peak periods while maintaining a calm, friendly attitude. This composed approach helped our team meet demanding hourly speed-of-service targets.
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