Federal Aviation Document Control Specialist

PHYLIS EILEEN CARMAN

Document Control Specialist Technical Documentation, Records Management, Process Improvement

************@*****.*** 619-***-**** San Diego, California

SUMMARY

Document Control Specialist with 40+ years of federal aviation maintenance experience, managing technical documentation, maintenance records, and compliance processes for aircraft systems. Proven expertise in organizing technical manuals, processing Equipment History Record cards, and coordinating document workflows across Engineering and Material/Parts Procurement teams.

EXPERIENCE

Federal Maintenance / Fleet Readiness Organization – Technical Specialist – Coronado, California

1982 – Present

Repaired, troubleshot, and overhauled electro-mechanical aircraft components for various platforms, specializing in rotating electrical parts such as generators and motors.

Maintained documentation library; researched materials to ensure accurate parts identification and repair compliance.

Eliminated repeat component failures by systematically analyzing aircraft electrical systems and technical documentation.

Installed RFID chips on generator tracking labels before submitting and tracked aircraft-related maintenance updates.

Introduced accessory upgrades and electrical/electronic system modifications for multiple aircraft platforms to extend service life and boost performance.

Processed Scheduled Maintenance Removal cards and Equipment History Record cards to support reliability and sustainment throughout the lifecycle.

Directed document control for technical manuals and production documents, ensuring version control, secure storage, and team access. Ensured rigorous compliance with federal documentation standards, supporting a high-performing 20-person team and streamlining technical processes. As a result of these efforts, shop reliability for completed rework achieved 100%.

Scheduled calibration, monitored hazardous materials, supplied PPE, inspected fire extinguishers, and verified crane and hoist preventive maintenance.

Supervised shop operations as relief, led workflow for a 20-person team, scheduled overtime, and delegated tasks to achieve production targets.

Researched and recommended shop equipment purchases, including torque devices, oscilloscopes, and multimeters.

Used Microsoft Word, Excel, and PowerPoint to create spreadsheets, catalog parts, and prepare Lean Event materials.

Reviewed and validated technical documentation, including blueprints, schematics, engineering instructions, and parts bulletins, ensuring accuracy and federal compliance.

Collaborated with Engineering, Material/Parts Procurement, and production control to deliver needed parts and technical solutions for overhaul and repair work.

Federal Aviation Depot / Maintenance Organization – Accounting Technician – [Fleet Repair Facility, Alameda Naval Air Station, California]

1981 – 1982

Reconciled material cost analysis reports and worked with production controllers to confirm information accuracy.

Investigated program and cost data before making corrections.

SKILLS

Document Management: Technical manual libraries, document control processes, maintenance records, version control, configuration management

Records Management: Equipment History Records, Scheduled Maintenance Removal cards, calibration schedules, compliance tracking

Technical Documentation: Blueprint interpretation, schematic reading, technical manuals, illustrated parts bulletins, and engineering instructions.

Software Systems: Microsoft Office Suite (Word, Excel, PowerPoint), Haystack Gold, RFID tracking systems

Compliance & Safety: Hazardous materials monitoring, safety protocols, tool control,regulatory compliance, audit support

Process Management: Inventory control, production coordination, workflow management, and preventive maintenance scheduling

Data Analysis: Cost analysis, failure analysis, material reconciliation, program data research.

EDUCATION

Bachelor's Degree, Business Administration Ashford University 2010

Technical Communication Certificate 2004

Leadership Development Program Certificate 2014

Associate's Degree San Diego Miramar College 2004

PROJECTS

Volunteered with animal welfare organizations, walked dogs, and trained new volunteers.

Volunteered as an usher at performing arts venues, guided patrons to seats, answered questions, and supported event operations.

Managed classified technical documentation and aircraft maintenance records for 49 years, ensuring 100% compliance with federal security protocols and document control standards for multiple types of aircraft, including transport and reconnaissance platforms.

Held safety-sensitive position certification and maintained full compliance while overseeing aviation maintenance operations.

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