Customer Service and Retail Management

Kathy Stillwell

Columbia Falls, MT +1-406-***-**** *******@*****.***

Professional Summary

I have been a stay at home Mom for the last 27 years. I have two grown sons with Autism/Fragile X syndrome. Both of my sons are in group homes in Wisconsin. I divorced in 2015 and moved to Columbia Falls where I now live with my new husband and also my high school sweetheart.

Work Experience

Sales Associate/Cashier

Whitefish Gift and Gear Columbia Falls, MT

Cashier and Customer Service

Whitefish Gift and Gear Whitefish, MT

May 2026 to Present

Cashier and merchandising. Stocking the floor, documenting new products, tagging products for sale. Unloading and pricing stock. Printing sale tags, helping staff when needed. End of shift deposits Gift Shop Manager

The Huckleberry Patch Hungry Horse, MT

September 2023 to April 2026

Managing daily operations of sales and staff. Responsible for inventory, customer service, merchandising. Handling hiring, training, scheduling and supervising. Monitoring inventory levels, ordering and receiving merchandise. Organizing product displays and shop to attract customers. Front Office Manager

Best Western Ramkota Inn Aberdeen, SD

April 1994 to January 1997

Assisting guests with check in and out processes, provide guests with hotel services information. Supervising staff and all front desk activities. Booking reservations and answering calls. Scheduling of staff. Front Desk Clerk

Comfort Inn by Choice Hotels Aberdeen, SD

May 1992 to March 1994

Assisting guests with check in and out processes, provide guests with hotel services information. Front Desk Manager

Racquet Club of Palm Springs Palm Springs, CA

September 1987 to August 1990

Assisting guests with check in and out processes, provide guests with hotel services information. Supervising staff and all front desk activities. Booking group reservations and answering calls. Scheduling of staff. Hotel Front Desk Clerk

Park Plaza Resorts Park City, UT

August 1985 to August 1987

Assisting guests with check in and out processes, provide guests with hotel services information. Education

Lisbon High School Lisbon, ND

1980 to 1983

Skills

Customer service Front Desk Manager Typing Team management Inventory management Communication skills Retail sales Pricing Cash handling Retail management Computer Skills Merchandising Cash register Computer Literacy Supervising experience Training & development Additional Information

Authorized to work in the US for any employer

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