Experienced Pharmacist & Pharmacy Operations Leader
Resume:
CHRISTINA
TAYLOR
EXPERIENCED
PHARMACIST
*********.*******@*****.***
Manhattan, MT
EXPERIENCED
PHARMACIST
Dedicated Pharmacist with extensive
experience in all aspects of pharmacy
operations from customer service,
patient care, and compliance to quality
assurance, inventory control, and staff
leadership.
...
PROFESSIONAL EXPERIENCE
RELIEF PHARMACIST
Gardiner Pharmacy
2013 – Present Gardiner, MT
RELIEF PHARMACIST
MSU Student Health Services Pharmacy
2012 – Present Bozeman, MT
STAFF PHARMACIST
Western Drug
2003 – Present Livingston, MT
RELIEF PHARMACIST
Western Drug
2003 – Present Bozeman, MT
RELIEF PHARMACIST
Shopko Pharmacy
2013 – 2016 Bozeman, MT
STAFF PHARMACIST
Costco Pharmacy
2012 – 2016 Bozeman, MT
•Excel in high-volume location that includes a busy walk- in pharmacy, long-term care pharmacy servicing many facilities and the jail, two telepharmacies, and a compounding pharmacy in addition to a very large
retail store.
•Spearhead daily pharmacy functions, including patient consulting, staff training, and regulatory compliance.
•Provide clinical and technical information to patients, nurses, and physicians regarding contents, utilization, therapeutic actions, adverse reactions, and drug
interactions.
•Promote a customer-focused and welcoming
environment that drives customer loyalty and
satisfaction, providing exceptional customer service to diverse clientele. Drive strong results in sales, profit goals, and expense control.
•Fulfill prescription needs while ensuring accuracy. Compound medications following all standards and
processes.
•Dispense medication to customers and review
prescriptions issued by prescribers.
•Verify new medication against existing medication and patient profiles to ensure no drug interactions.
•Coach members of pharmacy team on executing
medication dispensing processes, customer care, and inventory control.
•Ensure quality assurance, security of controlled
substances, and proper disposal of hazardous waste. AREAS OF EXPERTISE:
Prescription Fulfillment & Review
Regulatory Compliance
Customer Service
Medication Compounding
Patient Counseling
Team Coaching
Medication Dispensing
Inventory Control
Quality Assurance
Telepharmacy
Sales & Revenue Growth
Safety Programs
Risk Assessments
HIPAA
Staff Scheduling
Immunizations
EDUCATION &
CREDENTIALS
Bachelor of Science in Pharmacy
WASHINGTON STATE UNIVERSITY
Recognized with Award for "Outstanding
Customer Service and Counseling"
EDUCATION &
CREDENTIALS
Pharmacist License #3766, Montana
Board of Pharmacy
Montana Pharmacist Preceptor
Certification
Pharmacist Immunization
Certification
CPR Certification
•Strictly adhere to all company, local, state, and federal laws, including HIPAA, fraud, waste, abuse, and DEA procedures.
•Efficiently utilize RX computer system to process prescriptions, complete clinical interventions, and review goals.
•Administer immunizations, following all regulations and laws.
•Provide patient counseling and pharmaceutical care to customers. Maintain clean, neat work areas.
•Monitor inventory levels, scheduling, proper operation of all equipment, and progress to budget goals.
•Ensure compliance with all safety procedures and risk assessments as well as all company policies and
procedures related to security, returns, recalls, and sanitation.
STAFF PHARMACIST
Safeway Pharmacy
2010 – 2012 Butte, MT
•Achieved all goals to provide excellent customer service and maintain pharmacy operations.
•Worked well with a team of pharmacists and 5
technicians. Expertly maintained all pharmacy records and inventory.
•Administered influenza, pneumonia, tetanus,
diphtheria, and herpes zoster vaccinations.
BUSINESS OWNER/PHARMACIST
Three Forks Medical Arts Pharmacy
2004 – 2008 Three Forks, MT
•Owned and operated Three Forks Medical Arts
Pharmacy.
•Hired, trained, and mentored pharmacy staff. Oversaw scheduling to meet the needs of the business.
•Provided outstanding customer service, building strong community relationships.
•Oversaw all medication dispensing, Doc-u-dose
packaging, and counseling to Pathways Assisted Living and Century Village Assisted Living.
•Maintained pharmacy records and compliance.
•Directed all pharmacy operations, team building, and profitability.
PHARMACY MANAGER
Buttrey's Drug/Smith's Pharmacy
1998 – 2004 Bozeman, MT
•Led the advertising, promotion, and conducting of bone density scans at the 19th Street location, educating patients on how to prevent and maintain bone density.
•Maintained an excellent inventory and gross profit margin.
•Managed scheduling of pharmacy staff. Maintained
pharmacy supplies and OTC.
•Provided patient counseling and education.
EXPERIENCED
PHARMACIST
CUSTOMER-FOCUSED PHARMACIST
skilled in providing superior patient
service. Recognized with numerous
accolades and commendations for
exceptional customer service,
friendliness, and strong conflict
resolution skills.
EFFECTIVE COMMUNICATOR
able to build and maintain positive
relationships with diverse customers,
staff, and colleagues. Resourceful
problem solver adept at developing
effective solutions to complex issues,
driving operational excellence and
ensuring regulatory requirements.
Proven team builder adept at developing,
training, and scheduling staff.
•Key leader in creating marketing strategies to improve sales.
•Offered cholesterol and body fat testing with
Cholestech and Futrex equipment, respectively.
STAFF PHARMACIST
Wal-Mart Pharmacy
Bozeman, MT
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