Virtual assistant

AGUKWU JOY CHINASA

Lagos, Nigeria +234********** *********@*****.***

PROFESSIONAL SUMMARY

Meticulous Virtual Assistant with over 7 years of experience (self-employed via Palos Limited since Oct 2018) leveraging cutting-edge AI tools to deliver seamless executive support. I don't just manage calendars and emails—I automate them. By integrating AI into every administrative workflow, I help busy executives reclaim 10–15 hours weekly. Proficient in prompt engineering, workflow automation, and AI-assisted research, enabling faster turnaround times with zero loss of quality.

CORE COMPETENCIES

AI-Powered Inbox & Calendar Triage: Using AI filters (Gmail Smart Inbox, SaneBox) to auto- sort, prioritize, and summarize 100+ daily emails. Leveraging AI schedulers (Calendly AI, Reclaim.ai) to automatically find optimal meeting times across multiple time zones and reschedule conflicts instantly.

Automated Document Formatting & Filing: Using ChatGPT / Claude to draft, proofread, and reformat reports, memos, and presentations in seconds. Employing AI-powered cloud tools to auto-tag, sort, and retrieve documents from Google Drive/Dropbox without manual searching. Intelligent Meeting Transcription & Summaries: Deploying Otter.ai and Fireflies.ai to auto- record Zoom/Google Meet calls, generate verbatim transcripts, and extract concise summaries with bullet-point action items—delivered to stakeholders within 10 minutes post-meeting. AI-Assisted Research & Competitive Intelligence: Using Perplexity AI, Consensus, and Bing Copilot to conduct deep-dive market research, compile competitor analysis, and gather vendor shortlists in minutes instead of hours.

Workflow Automation & Task Orchestration: Building no-code automated workflows using Zapier and Make.com—e.g., auto-saving email attachments to cloud folders, sending daily task digests to Slack, or triggering AI-generated status reports on a schedule. AI Data Cleanup & Reporting: Utilizing AI plugins within Google Sheets/Excel (Formula Bot, GPT for Sheets) to clean messy datasets, generate pivot tables, extract key insights, and create visual dashboards without manual number-crunching. Executive-Level Content Drafting: Crafting professional internal memos, client newsletters, and meeting agendas using AI language models, fine-tuned to match each executive's unique tone and brand voice—with human oversight for 100% accuracy.

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PROFESSIONAL EXPERIENCE

Virtual Assistant / Business Owner Palos Limited Lagos (Remote) October 1, 2018 – Present

Manage end-to-end calendar scheduling for 5+ executives simultaneously using AI-assisted schedulers, eliminating 100% of double-bookings across international time zones. Deploy AI email filters and ChatGPT to triage 100+ daily emails, reducing executive inbox processing time from 2 hours to under 20 minutes.

Arrange complex international travel (flights, hotels, itineraries) and use AI tracking tools to monitor flight changes and rebook automatically when delays occur. Use Otter.ai to record and summarize all client meetings, distributing actionable minutes to stakeholders within 1 hour—saving 5+ hours of manual note-taking weekly. Build custom Zapier automations that connect CRMs, calendars, and cloud storage, creating a fully synchronized administrative ecosystem for each client. Leverage Perplexity AI to compile monthly market trend reports and industry insights used by clients for strategic decision-making.

Manage all Palos Limited business operations—client onboarding, invoicing, and service delivery—using AI tools to streamline administrative backend tasks. EDUCATION

University of the People Online

Bachelor of Science in Health Science 2026 – Present (Ongoing - 4-Year Program, Expected Graduation: 2030)

Abraham Adesanya Polytechnic Ijebu-Igbo, Ogun State, Nigeria OND in Business Administration 2013 – 2016

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