Customer Service & Hospitality Professional

CHRYSTAL SYMONETTE

Lake Worth, Fl ***** 954-***-****

*****************@*****.***

OBJECTIVE

An enthusiastic and personable individual who seeks to be an active employee who contributes to the

mission, vision and values of the company. I am skilled in and have many years’ experience providing

exemplary customer service. Works well with others to achieve daily goals through outstanding work

performance.

SKILLS

Excellent communicator/Team Player

Enjoy and strive to meet daily goals/Excellent problem-solver

Experienced with Microsoft Suite, works quickly and takes pride in work produced

Dedicated and hardworking individual

EDUCATION

e Attended Southeast High School, Oklahoma City, Oklahoma

WORK HISTORY

Flanigan’s Bar & Grill (Server/bartender staff trainer) 2009 — 2017

e Greeted customers, bar tended, provided excellent customer service, trained new staff, and

provided coverage for shifts

Cracker Barrel (Server) 2001 - 2009

e Served tables and took orders, trained other staff, heavily focused on customer service

International House of Pancakes (Server/cashier/hostess) 1998 — 2001

e Greeted and seated customers, took orders from menus, maintained a clean environment

Holiday Inn Beach Galleria (Hotel Phone Operator) 1997 - 1998

e Handled all incoming calls and transferred to correct departments, received customer complaints

and resolved issues, highly focused on customer service.

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