Athletic Operations and Customer Service Professional
Resume:
Pharoah Davis
Raleigh, NC
**********@*****.***
www.linkedin.com/in/pharoah-davis-b5b6a3270
Professional Summary
Recent Master’s graduate with experience working in customer service, event operations, leadership, and administrative support. I’ve worked with students, customers, and leadership teams in roles that required communication, organization, and problem-solving. I’m looking for an opportunity to continue learning, take on new challenges, and build a long term career with a company where I can grow. Athletic Experience
Football Student-Athlete (Wide Receiver)
Campbellsville University – Campbellsville, KY
2023 – 2025
● Competed at the collegiate level as a Wide Receiver
● Balanced academic responsibilities with year-round training, meetings, and competition
● Developed discipline, leadership, teamwork, and time management skills
● Gained firsthand experience in program structure, athlete expectations, and competitive preparation
Professional Experience
Athletic Department Intern
Campbellsville University – Campbellsville, KY
Jan 2025 - May 2025
● Worked directly with the Athletic Director to support daily department operations
● Assisted with game day operations for men’s and women’s basketball, baseball, swimming, and girls flag football
● Supported event setup, breakdown, and on-site management during home contests
● Gained experience in scheduling, administration, and behind-the-scenes athletic operations
AAU Basketball Tournament Staff (Referee)
Spring 2020 – 2026
● Officiate AAU basketball games for grades 4–8 during weekend tournaments
● Operate scorebooks and game clocks during live competition
● Ensure games run efficiently and according to tournament rules
● Communicate effectively with coaches, players, and staff to resolve in-game situations
Student Activities Assistant
Campbellsville University – Campbellsville, KY
2023 – 2026
● Planned and executed campus events serving hundreds of students.
● Coordinated logistics, setup, and event operations.
● Created promotional content for social media campaigns.
● Assisted with intramural program management.
● Delivered exceptional customer service to students and guests. Dorm Director
Campbellsville University – Campbellsville, KY
August 2025 – 2026
● Oversee residential living operations and student residents
● Provide leadership, mentorship, and conflict resolution support
● Enforce university policies and manage daily residence hall operations
● Strengthen organizational and administrative leadership skills
● Coordinated residence hall facility management needs, including maintenance requests, safety inspections, and operational improvements Guest Experience Intern
Indianapolis Motor Speedway (IMS) Indianapolis,IN
Month of May 2026
● Assisted with guest experience operations in garage and pit areas during live motorsports events
● Helped direct and support guests, teams, and staff in high-traffic environments
● Maintained professionalism and customer service while working fast-paced event operations
● Supported event setup, coordination, and crowd management procedures
● Worked closely with event supervisors and operations staff to ensure smooth event execution
Skills
● Customer Service
● Leadership
● Team Collaboration
● Operations Management
● Administrative Support
● Event Coordination
● Project Coordination
● Problem Solving
● Microsoft Office (Excel, Word, PowerPoint)
● Time Management
● Organization
● Training & Coaching
● Conflict Resolution
● Communication
● Scheduling
● Adaptability
● CRM Systems (Quick Learner)
● Public Speaking
● Relationship Building
Education
Campbellsville University – Campbellsville, KY
Masters in Sport Management
August 2025- May 2026
Campbellsville University – Campbellsville, KY
Bachelor of Science in Sport Management
August 2023 - May 2025
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