Security & Hospitality Leader

Tyrek Irby

Washington, DC *****

********@*****.*** 202-***-****

Willing to relocate Authorized to work in the U.S. Professional Summary

Experienced, dependable, and community-driven security and hospitality professional with over 10 years of hands-on experience protecting people, leading teams, and delivering standout service. Skilled in conflict resolution, youth mentorship, and operational support. Known for calm under pressure, leadership presence, and building trust in high-stakes environments.

Professional Experience

Security Officer

Howard University Middle School of Mathematics and Science - Washington, DC October 2024 - Present

- Patrols campus to maintain safety and order in a middle school academic setting.

- Builds positive relationships with students and staff to foster a secure, respectful atmosphere.

- Reports daily activities, supports incident response, and enforces school protocols. Security Officer

Allied Universal @ Howard University (College Campus) - Washington, DC July 2021 - October 2024

- Secured dormitories, athletic events, student centers, and high-profile university functions.

- Managed campus entry points, verified credentials, and collaborated with law enforcement.

- Conducted detailed shift reports, responded to emergencies, and de-escalated conflicts. Customer Service Representative (Verizon)

EDGE Concepts - Falls Church, VA

April 2019 - July 2021

- Delivered in-person customer support and service consultations for Verizon clients.

- Managed product education, service sign-ups, and direct marketing campaigns.

- Built strong rapport with clients through clear communication and follow-through. Recovery House Manager

Aquilla Recovery - Washington, DC

January 2017 - April 2019

- Promoted from overnight monitor to house manager in under 3 months.

- Led day-to-day operations of a sober living home for men in recovery.

- Supervised staff, handled conflict mediation, and ensured program compliance. Staffing Supervisor

MB Staffing Services - Washington, DC

October 2014 - January 2017

- Oversaw COVID-related staffing initiatives, managing five employees at key vaccination sites.

- Registered clients, scheduled appointments, and handled sensitive data entry.

- Balanced administrative leadership with community outreach and customer care. Concierge

Classic Concierge - Arlington, VA

June 2012 - October 2014

- Provided high-level concierge services in residential and office buildings.

- Managed daily logs, processed maintenance requests, and assisted residents personally.

- Known for charm, respect, and attention to guest comfort. Front Desk Concierge

Planned Companies - Alexandria, VA

March 2010 - June 2012

- Handled front desk operations at luxury properties.

- Checked in guests, organized packages, and supported property management.

- Maintained daily reports and built lasting resident relationships. Education

Forestville High School - Forestville, MD

High School Diploma Graduated: June 2013

Skills

- School & Campus Security

- Crisis Management

- Customer Service Excellence

- Student Engagement & Mentoring

- Staff Leadership & Oversight

- Event Security & Access Control

- Administrative Operations

- Microsoft Word & Outlook

- Concierge & Hospitality Services

- Incident Reporting

- Conflict De-Escalation

- Time Management

Certifications

- First Aid Certified

- CPR Certified

- Guard Card Certified

- MSP License (April 2015 - August [End date missing])

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