Administrative Assistant and Health Support Specialist, CHW, CMAA

Aileen Spell

Bridgeport, CT

Professional Summary

Versatile administrative assistant with 7 years of experience in enhancing operational efficiency within health settings. Proven track record in managing schedules, handling communications, and maintaining organized filing systems. Strong leadership skills demonstrated through supervisory roles, complemented by certifications in Medical Assistance and Community Health Work. Committed to delivering exceptional support and fostering a productive work environment in outpatient and clinical settings.

Willing to relocate: Anywhere

Work Experience

P.U.S.H. Trainee

DMHAS Bridgeport, CT

January 2026 to Present

I assist Recovery Support Specialists with groups and meetings for recovery support to clients suffering from mental illnesses and addiction issues.

Administrative Assistant

Our Kids Community Bridgeport, CT

January 2017 to November 2023

• Performed a variety of administrative tasks to support daily business operations and improve office efficiency

• Answered multi-line phone systems and directed calls professionally

• Scheduled appointments and coordinated staff meetings

• Handled incoming and outgoing mail, faxes, and emails

• Maintained organized filing systems for records and documentation

• Prepared internal memos and assisted with basic correspondence PSE Mail Processing Clerk

United States Postal Service Wallingford, CT

November 2016 to December 2016

• Handled and transported sacks of mail and parcels with care and efficiency

• Sorted and distributed incoming and outgoing mail to appropriate departments or recipients

• Operated service window to assist customers with purchasing postal products and services

• Provided courteous and accurate information regarding shipping options, pricing, and delivery times Mail Carrier

United States Postal Service Bridgeport, CT

March 1988 to March 2008

• Delivered letters, certified mail, parcels, and packages to residential and commercial addresses by foot, vehicle, or a combination of both

• Collected payments for postage and COD (Cash-On-Delivery) orders during delivery routes

• Sold postal products such as stamps and money orders, particularly in rural service areas

• Provided customer service by answering questions about postal regulations and services Development Clerk

Social Security Administration Bridgeport, CT

August 1985 to March 1988

• Supported Claims Representative in processing and verifying claims submitted by clients

• Collected and organized essential documentation including birth certificates, employment records, and Social Security cards

• Prepared and copied documents for inclusion in official claim files

• Ensured timely and accurate submission of completed files for adjudication

• Maintained confidentiality and compliance with data handling protocols throughout the claims process School Bus Driver

Chestnut Hill Bridgeport, CT

September 1982 to January 1984

• Safely operated a school bus to transport students to and from school, field trips, and extracurricular activities

• Conducted pre-trip and post-trip inspections of the vehicle to ensure safety and mechanical readiness

• Followed assigned routes and schedules while adhering to traffic laws and school district policies

• Maintained order and discipline among passengers, ensuring student safety and respectful behavior Statistical Clerk

Dictaphone Corporation Bridgeport, CT

September 1981 to August 1982

• Compiled and computed statistical data for business analysis and forecasting

• Performed actuarial computations and interpreted complex datasets to support financial planning

• Designed and prepared charts, graphs, and visual reports using actuarial data

• Conducted research and gathered source materials for statistical modeling and projections

• Collected production, sales, payroll, and administrative cost data to support strategic objectives Cashier

A and P Grocers Bridgeport, CT

January 1979 to July 1981

• Processed customer transactions efficiently, including cash, credit, and mobile payments

• Issued accurate receipts and ensured proper handling of coupons, discounts, and promotional offers

• Delivered excellent customer service by greeting guests, answering questions, and resolving concerns Education

Administrative Medical Assistant (Certificate)

Housatonic Community College Bridgeport, CT

September 2025 to February 2026

Community Health Worker (Certificate)

Housatonic Community College Bridgeport, CT

October 2024 to February 2025

Medical Assistant (Certificate)

The American Institute of Healthcare & Technology Stratford, CT February 2019 to December 2019

Data Entry (Certificate Program)

Connecticut Business Institute Stratford, CT

January 1985 to June 1986

Computer Science (Some College)

Sacred Heart University Fairfield, CT

September 1984 to December 1984

General Studies (Some College)

Housatonic Community College Bridgeport, CT

January 1982 to July 1982

Trade school

Computer Science (Associate's degree)

Skills

Supervisor experience Team management Supervising experience Direct mail Purchasing Editing English Medical records Front desk Adding machine skills Documentation review Medical documentation Word processing Safety plans Account management Budgeting Strategic planning Patient care Execute clerical functions to the statistical department. Care plans Call center Microsoft Office Office experience Medical scheduling Client services Benefits administration ICD-10 Statistical Analysis Executive administrative support Adobe Creative Suite Experience with children Attention to detail Direct sales Relationship management Driving Cash register Office management Accounts receivable Case management Epic Organizational skills Phone etiquette Records management Outpatient Workday Microsoft Excel Microsoft Outlook Customer relationship management Calendar management Information management Research Social work Greeting customers Home health Administrative experience Wound care Financial services Management Computer knowledge Cash handling Customer support Clerical experience Leadership Customer service Writing skills Expense management Windows Project scheduling Human resources Document management Medical administrative support Training & development Guest services Excellent attention to detail. Statistical data School Bus Driving Typing skills Statistical analysis Data entry Computer skills Grammar Experience Typing Title processing Ability to perform repetitive tasks with a high degree of accuracy. Payroll ICD-9 Home & community care Computer science General ledger accounting Financial planning Comfortable working independently with minimal supervision. Communication skills Accounting EMR systems Ability to multitask effectively. Microsoft Word Strong written and verbal communication skills. Personal assistant experience Time management Filing Hospitality

Languages

Chinese

Certifications and Licenses

STRIVE CT PROGRAM

August 2024 to Present

The Genesis Process (G.A.P.P.)

June 2024 to Present

Has shown courage and integrity by successfully completing The Genesis Process EAT HEALTHY, BE ACTIVE Certificate

May 2024 to Present

Community Workshops with the City of Bridgeport:

Department of Health and Social Services

Genesis Abundant (Life) Process and Program

January 2023 to Present

Medical Assistant

December 2019 to Present

• Provided direct support to physicians and healthcare staff to ensure smooth daily operations

• Maintained accurate and confidential patient records and documentation

• Prepared examination rooms and patients for clinical procedures and physician evaluations

• Assisted with routine medical exams, including taking vital signs and documenting patient history Data Entry

June 1985 to Present

I maintained database by entering new and updated customer and account information. Prepares source data for computer entry by compiling and sorting information. Establishes entry priorities. Processes customer and account source documents by reviewing data for deficiencies.

Community Health Worker

February 2025 to February 2028

ServSafe Food Handler

February 2025 to February 2028

Adult Mental Health First Aid USA

December 2024 to December 2027

This course teaches skills for providing initial help to someone experiencing a mental health or substance use challenge. Driver's License

June 2021 to July 2027

The Financial Fitness Class

August 2024 to August 2025

State Tested Nursing Assistant

Certified Recovery Specialist

First Aid Certification

CPR Certification

Professional In Human Resources

Additional Information

Authorized to work in the US for any employer

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