Retail Cashier and Customer Service Expert

Tamara McClure

Corona, California ***** 951-***-**** *****************@*****.***

Objective

Dynamic retail professional with extensive experience at Lowe's Home Improvement, excelling in customer service and cash management. Proven ability to build customer loyalty and drive sales through product knowledge and teamwork. Recognized for maintaining accurate cash drawer balances and delivering exceptional service in fast-paced environments. Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive, and punctual. Works well within team settings.

Skills

Attention to detail

Team player attitude

Customer service

Building customer loyalty

Product knowledge

POS System

Cash management

Experience

CASHIER 09/2022 - 03/2023

Lowes Home Improvment - Chino Hills, California

Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.

Processed customer transactions efficiently at a busy retail environment. Maintained accurate cash drawer balances throughout each shift. RETAIL ASSOCIATE 10/2021 - 05/2022

Goodwill - Norco, CA

Serves customers by helping them select products.

Providing excellent customer service while in a team environment. Drives sales through engagement of customers, suggestive selling, and sharing product knowledge. Accept, organize, and register donations.

Organize and restock merchandise.

Responsible for opening and closing the store.

Lead Cashier, keeping the balance of the register. CUSTOMER SERVICE 09/2006 - 07/2020

Michael Angelo's Pizzeria - Ontario, CA

Displayed advanced customer service and ensured all guests received prompt and attentive service. Direct interaction with customer complaints or issues. Remained professional and polite at all times. Take orders from customers and timeously serve food and beverages to them. Answer questions about the menu items and make recommendations. Managed the bar and checked id's served mixed drinks and other alcoholic beverages. Complete restaurant opening and closing procedures. Managed inventory and made orders with vendors.

Stocked supplies.

Run and manage the cash register, money handling. Worked with a POS system. Maintained the restaurants cleanliness and sanitized daily. Worked in accordance with all health and safety standards.

HOUSEKEEPING 03/2001 - 01/2005

Dana's Housekeeping - Montclair, CA

Clean, disinfect, and prepare the area assigned for professional cleaning. Maintain the confidentiality of personnel.

Meet the sanitation standards that are set for the cleaning team. Monitor and report the inventory of cleaning supplies. Disinfect and store all equipment at the end of the shift. Assist with laundry management, including washing, drying, ironing, and sorting linen. Education

El Rancho High School - Pico Rivera, CA Diploma

General Education, 06/1976

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