Remote Personal Assistant & Administrative Support

CURRICULUM VITAE

UGWU NKEMJIKA WITNEY

Address: *** ***** ***** ****, ******, Lagos State, Nigeria

Phone: 081*-***-****

Email: **********@*****.***

PROFESSIONAL SUMMARY

Highly motivated and customer-focused professional with a National Diploma (ND) in Mass Communication and over 3 years of experience in administrative support. Skilled in customer service, communication, office administration, data entry, scheduling, record management, and providing exceptional support in fast-paced environments. A quick learner with excellent organizational and problem-solving skills, committed to delivering outstanding service and contributing to organizational success. Seeking opportunities as an Administrative Assistant, Customer Service Representative, Customer Relations Executive, Chat Support Specialist, or Virtual Assistant.

CORE COMPETENCIES

• Administrative Support

• Customer Service

• Customer Relations

• Chat & Email Support

• Office Administration

• Calendar & Schedule Management

• Data Entry

• Record Keeping

• Telephone Etiquette

• Microsoft Word

• Microsoft Excel (Basic)

• Google Workspace

• Internet Research

• Communication Skills

• Time Management

• Problem Solving

• Team Collaboration

• Attention to Detail

• Multitasking

PROFESSIONAL EXPERIENCE

Administrative Assistant (2021–2024)

Key Responsibilities:

• Managed office records and maintained accurate documentation.

• Handled incoming phone calls, emails, and correspondence professionally.

• Scheduled appointments and coordinated daily administrative activities.

• Prepared reports, documents, and office files.

• Assisted customers and responded to inquiries promptly.

• Maintained confidential information with professionalism.

• Performed data entry and updated organizational records.

• Supported team members with administrative and operational tasks.

EDUCATION

National Diploma (ND) in Mass Communication

Institute of Management and Technology (IMT), Enugu (2020–2023)

West African Senior School Certificate (WAEC)

Niger Grammar School (2008–2013)

First School Leaving Certificate (FSLC)

High Grade International School (2003–2008)

PROFESSIONAL STRENGTHS

• Excellent written and verbal communication.

• Strong organizational and administrative skills.

• Customer-focused and professional.

• Fast learner with great attention to detail.

• Ability to work independently and within a team.

• Honest, dependable, and adaptable.

• Able to work effectively under pressure.

PERSONAL INFORMATION

Date of Birth: 13 September 1998

Nationality: Nigerian

Languages: English, Igbo

REFERENCES

Available upon request.

Contact this candidate