Dental Assistant & Office Manager

Amanda Hendrickson

Sarasota, FL

804-***-**** **************@*****.***

Qualifications Summary

● CPR Certified

● Experienced Dental Assistant with knowledge of dental billing and coding

● Skilled Office Manager with strong organizational and administrative abilities

● Proficient in QuickBooks and basic accounting principles

● Proficient in Microsoft Excel and Word

● Experienced with Edmunds Billing System, Kampstrup READY, and Revize Website CMS

● Excellent customer service and communication skills

● Strong receptionist and front-office management background

● Marketing and social media content management experience

● Event planning and coordination

● General computer skills including Microsoft Office Suite Professional Experience

Town of Tappahannock — Finance Clerk

Tappahannock, VA March 2024-April 30th 2026

● Manage utility billing operations using the Edmunds Billing System, including account setup, credit adjustments, and customer inquiries

● Receive and process payments for utility services, real estate taxes, and personal property taxes

● Conduct monthly processing and reporting of meals and lodging tax collections

● Perform meter readings using the Kampstrup READY system to detect anomalies and identify potential water leaks

● Maintain and update the Town’s official website using Revize Government Website software; trained additional staff on content management

● Create and manage social media posts and public notices for road closures, office closings (holidays or inclement weather), and tax reminders for utilities, meals, and lodging

● Track and manage commercial and residential backflow prevention reports, ensuring compliance with local and state regulations

● Monitor and maintain business license records, including renewals, new applications, and payment processing

● Handle purchasing and ordering through Amazon and Verizon for multiple departments, ensuring timely delivery and budget compliance

● Track and coordinate Verizon cell phone upgrades and replacements across departments to ensure up-to-date communication tools

Hendrickson Stone Works — Office Manager

Wicomico Church, VA February 2010 – June 3, 2026

● Delivered high-level customer service, including answering inquiries, providing design consultations, and ensuring timely follow-up

● Managed daily accounting tasks, including payroll processing, expense tracking, and tax preparation using QuickBooks

● Organized and maintained business insurance records and documentation

● Created and managed marketing content, including photography and copy for social media platforms

Michael D. Nickerson, DDS — Dental Assistant

Kilmarnock, VA February 2007 – February 2010

● Welcomed patients and ensured a comfortable, professional environment during dental procedures

● Took and processed dental X-rays, sterilized equipment, and maintained a clean, sterile workspace

● Handled dental billing and coding, appointment scheduling, and patient chart filing

● Managed supply orders and inventory for office and clinical needs Hamlet Homes — Office Assistant

Fredericksburg, VA January 2002 – May 2003

● Provided front-desk support, greeted clients, answered calls, and scheduled appointments

● Coordinated building permit and settlement package preparation across multiple counties

● Supported appraisers by compiling fair and equitable comparables

● Handled invoicing, payroll, and office supply management Education

James Madison High School — High School Diploma with Honors GPA: 3.8

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