Administrative Assistant & Property Operations

Kandice Rodriguez

Houston, TX +1-713-***-**** **********@*****.***

Professional Summary

Highly organized and detail-oriented Administrative Professional with over 3 years of experience supporting fast-paced offices, property management, and leasing operations. Expertise in administrative support, front-desk management, scheduling, documentation, and customer service. Adept at streamlining office processes, maintaining confidential records, coordinating teams and vendors, and ensuring smooth daily operations. Known for reliability, adaptability, and a strong focus on efficiency and customer satisfaction. Work Experience

Assistant Manager

LCJ Management New Caney, TX

June 2025 to September 2025

Provided comprehensive administrative support to property management operations, ensuring seamless workflow. Responded to tenant inquiries and resolved issues while upholding service excellence standards. Oversaw daily operations in the manager’s absence, maintaining operational continuity. Coordinated vendor services, assisted with contract negotiations, and tracked service agreements. Maintained accurate financial, operational, and administrative records. Assisted with event planning, promotions, and internal communications. Streamlined office processes, improving efficiency in reporting, filing, and document management. Property Manager

Cairn Communities Porter, TX

September 2022 to April 2025

Managed daily operations for three mobile home communities, overseeing resident relations, leasing, and compliance across multiple locations. Led the sale and marketing of mobile homes, including advertising, prospect follow-up, property showings, and closing transactions. Conducted background checks, income verification, and application processing for prospective residents. Coordinated vendors and contractors for maintenance, repairs, inspections, and capital projects, ensuring timely completion and cost control. Performed regular property and home inspections to maintain community standards and regulatory compliance. Managed lease administration, renewals, rent collection, and delinquency tracking. Delivered legal notices directly to resident doors and handled eviction filings, court appearances, and coordination with legal counsel. Maintained accurate records, prepared reports, enforced park rules, and ensured Fair Housing and local housing compliance while supporting occupancy growth and resident retention across all communities. Receptionist

Parkway Family Kia Kingwood, TX

December 2021 to June 2022

Managed front desk operations, high-volume calls, and visitor check-ins with professionalism. Maintained confidential business and customer records, correspondence, and filing systems. Provided administrative support including document preparation, scheduling, and office organization. Trained new receptionists in office procedures, customer service, and administrative duties. Receptionist / Administrative Assistant

TruBlu HR Solutions Spring, TX

January 2020 to December 2021

Scheduled appointments and maintained executive calendars efficiently. Handled sensitive documentation with discretion and ensured accurate record-keeping. Provided front-desk management and clerical support in a fast-paced office environment. Assisted with office organization, filing systems, supply management, and internal communications. Supported daily operations, ensuring smooth workflow across departments. Call center Assisted with appointment scheduling, verified insurance, Addressed billing inquiries, claims questions, ensuring customer satisfaction, Responded to emails, and referrals Education

High school diploma

Spring High School Spring, TX

August 2000 to September 2003

Skills

Patient Support, Insurance verification, Problem Resolution, Financial operations Sales support Calendar Windows OneSite Vendor contract management Decision making Driving Clerical experience Budget control Appointment Coordination Balancing end-of-day transactions Vendor coordination Customer service Sales Computer skills Document review (document control) Microsoft Office Website management Visitor query response Contract review Google Docs Grammar Experience Greeting customers Lease or rental agreement management Payment processing Microsoft Outlook Contracts Renovation

Leasing & Lease Administration Guest services Expense management Apartment household management Maintaining an organized workspace Vendor relationship building Compliance Event planning Prospecting Tenants Social media platforms Invoice data entry Multi-line phone systems Team motivation (leadership skill) Leadership Fair Housing regulations Financial report writing Data entry Budget Tracking, Invoicing & Reporting Yardi Assistant manager experience Demand for possession notice issuing Budget management - Largest budget managed ($1-$500K) Client interaction via phone calls Productivity software Event coordination Clean workspace maintenance Serving eviction notices Property leases Conflict management Basic math Management Phone call management Outbound calling Time management Phone inquiries Social media marketing DocuSign Resident conversation engagement Door-to-door Scanning Microsoft Access Competitive bidding Faxing Direct client contact Zoom CRM system proficiency Vendor management Catering CRM software Google Calendar Operations management Communication skills Property management tools Financial data reconciliation Analysis skills Phone communication Desktop applications Property management company experience Tenant conflict resolution Deposits Budgeting Customer communication Public permit project coordination Project management Property showing Community engagement Real estate contracts Office management Customer retention Property management Schedule creation Customer engagement Supervising experience Gmail Microsoft Publisher Team scheduling Google Workspace Multitasking Record keeping Visual inspection for quality control QuickBooks Collaboration Audit support Filing In-person customer service Computer literacy Typing Fair Housing Act Spreadsheets Property rent collection Rent roll report preparation Section 8 Editing Interpersonal skills Marketing Account reconciliation Attention to detail Microsoft PowerPoint QuickBooks Online Closing sales Inventory management Order placement Marketing management Tax experience Contract management Proofreading

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