Customer Service & Caregiving Shift Supervisor
Resume:
Courtney Northup
Canastota, NY *****
********************@***********.***
Authorized to work in the US for any employer
Work Experience
Caregiver/Personal Assistant
Committed Home Care-Canastota, NY
2023 to Present
Home care
Take them to appointments
Take them to run errands like groceries store
Pharmacy pick up if they want to get out of the house and do something Bring them outside for fresh air
Lightly cleaning some times deep cleaning
Laundry
Assisted with showers
Made them food
Assmebly line
Dutchland-Canastota, NY
November 2021 to April 2023
• Drilled
• Vacuumed
• Put the attachment on the gas tanks
• Dipped them in water to make sure there not leaking
• Flame then fix the holes that's needs to be patched
• Pit the label
• Bag them
• And box them with the label
• And repeat till the boxes are full
• Then push them forward to go to shipping
Shift Supervisor
The Grand Nursing & Rehabilitation Facility-Chittenango, NY June 2018 to November 2021
Supervised to make sure consistency were correct did the meal plan for new residents and see what they proved was the new patient intakes to get to know them Learned how to thicken drinks also food
Learned how to understand reg chopped ground and puree food Closed
Interaction with residents
Starbucks Barista
Starbucks-Chittenango, NY
November 2017 to August 2018
1. Brista
2. cashier
3. Pastrys
4. Brewed coffee
5. Setup stations
6. Deep cleaned
7. Customer seservice
Shift Supervisor
Taco Bell-Oneida, NY
December 2015 to May 2017
I did open and closes
Inventory
Handlers cash and deposits managed labor and food coast Cleaned and deep cleaned in down time and closed
Customer service
Handled feed back and emails
Shift Supervisor
Wendys-Oneida, NY
April 2012 to December 2016
I did opens and closes
I handled deposits and cash draw drops
I managed hours and food cost
Cleaned in down time and deep cleaned
Customer service
Cashier
Wendy's-Homosassa, FL
January 2011 to February 2012
Cashier
Line
Closed
Handling money
Cleaned
Education
GED
Lecanto, FL
May 2001 to February 2012
Skills
Childcare Nannying Friendly demeanor Caregiving - Caregiving experience (3-5 years) Mobile devices Cleaning Experience Providing care for clients - Clients cared for monthly
(1-3 people) Data entry Guest services Attention to detail Cooking Customer inquiry handling Customer service Home Care Upselling Food Preparation Teamwork Loyalty programs Basic math Credit card payment processing Telephone operations experience within healthcare sector Phone communication Personal Assistant Experience Laundry Shift Management Clerical Experience Processing cash transactions POS systems
Languages
• English
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