Eric Mix
Forest Hills, New York 11375
*********@*****.***
Skills:
Remote Desktop Services, DNS, DHCP, Router and Switch configuration, Spanning Tree Protocol, Wireshark, Cisco Packet Tracer, Microsoft Word, Excel, QuickBooks, data entry, Active Directory, PowerShell Kofax Document Conversion software, SEMS proprietary software, accounts payable, academic and legal proofreading. Education:
Empire State College-Saratoga, New York
BA-Psychology
Experience:
JP Morgan Chase – New York, New York
(09/2025 - present)
Date Entry Clerk
Keying of classified patient information related to explanation of benefits with the healthcare link system. Classification of various types of insurance documents related to denials, no-pays and general correspondence.
Kenny Business Solutions - New York, New York
(10/2022 - 03/2025)
Digital Library Assistant
Maintained and updated the Environmental Protection Agency’s databases, scanned documents including maps, legal correspondence, and freedom of information requests. Asian Americans for Equality - New York, New York
(05/2022 - 10/2022)
Administrative Assistant
Data entry, scanned checks and documents using Multiple Data Services imaging software, assisted tenants and the general public, and processed checks using the MDS virtual lockbox.
Quest Diagnostics - Melville, New York
10/2017 - 05/2022)
Route Driver
Collected medical laboratory tests, specimens and medical equipment from hospitals, medical centers and doctor's offices along a dedicated route in Long Island and delivered them to the central warehouse.
Lee and Li-Leaven IPR Agency Ltd. - Beijing, China
(08/2016-08/2017)
Assistant Editor
Proofread and edited legal documents related to copyright and patent law translated from Chinese to English. Used Excel to maintain databases of client information. Wu Medical Center - Beijing, China
(04/2009-08/2016)
Foreign Patient Services Representative
Set up workstations and installed new software including Microsoft Office and anti-virus for new employees. Developed website content concerning research and advancements in stem cell treatment, educated patients and their families about the treatment procedures performed at the medical center and assisted the psychologists with administrative duties including conducting surveys and grief counseling. First National Bank of Scotia - Scotia, New York
(11/2005-01/2009)
Computer Operator
Generated and ran reports for the loan operations department, compiled data from the bookkeeping department, data entry, performed backup for the sorter operator, scanned documents into the data management system.
Volunteer Work:
Secondary School ESL Teacher - Accra, Ghana
07/2016
Secondary School ESL Teacher - Kathmandu, Nepal
08/2012-09/2012
ESL Teacher - Phaya Thai Orphanage-Bangkok, Thailand 09/2009
Second Harvest Food Bank - New Orleans, LA
09/2006
References:
Available upon request.