Senior DevOps & Cloud Infrastructure Engineer

UMESH SINGH

Senior DevOps & Cloud Infrastructure Engineer

*****.*****@*******.*** • +52-332-***-**** • Guadalajara, Mexico • US B1/B2 Visa Mexico Permanent Resident Passport Valid 2028

PROFESSIONAL SUMMARY

Skilled DevOps / Cloud Engineer with 15+ years of progressive IT experience, including 8+ years of architecting and operating AWS & Azure cloud environments. Expertise in Infrastructure as Code (Terraform, Terragrunt), CI/CD pipeline design (Jenkins, Azure DevOps), and container orchestration (Docker, Kubernetes, AKS). Proven track record delivering secure, cost-optimized, and highly available cloud solutions for global enterprises including Citibank and HP. Multilingual (English, Spanish, Hindi) with onsite client leadership experience across Mexico and the USA.

CORE COMPETENCIES

Cloud Architecture (AWS / Azure) Infrastructure as Code (Terraform) CI/CD Pipeline Design & Automation

Docker & Kubernetes (EKS / ECS

/ AKS)

Azure DevOps (Pipelines, Repos,

Boards)

AWS Cost Optimization &

Governance

Security Integration & Compliance Monitoring & Observability

(Datadog, Grafana)

AI / Automation Tools (N8N,

LLMs, MCP, RAG)

Database Migration (RDS /

Aurora)

Multi-Cloud Networking & VPC Container Orchestration & GitOps TECHNICAL SKILLS

Cloud AWS (EC2, S3, EKS, ECS, Lambda, VPC, IAM, EBS, WAF, DMS, RDS, Aurora, CloudWatch) Azure (AKS, ACR, App Service, Virtual Networks, Azure Monitor) DevOps / IaC Terraform, Terragrunt, Ansible, Jenkins, Azure DevOps (Pipelines, Repos, Boards, Artifacts), GitLab, SonarQube

Containers Docker, Kubernetes (AKS / EKS / ECS), Docker Swarm, Helm Charts, Azure Container Registry (ACR)

Scripting /

Dev

Python, Shell, JAVA, Perl, Maven, ANT

Monitoring Datadog, Grafana, Prometheus, InfluxDB, Telegraf, SevOne, Slack, Jira, ServiceNow, Azure Monitor

Databases Oracle, MS SQL Server, MongoDB, Amazon RDS / Aurora AI Tools LLMs, GitHub Copilot, N8N, DeepSeek, MCP, RAG, OpenAI API Platforms Linux, AIX, Windows Server 2012 R2, PCF, Pivotal Cloud Foundry PROFESSIONAL EXPERIENCE

Senior DevOps / Cloud Engineer Wipro Technologies (Client: HP Managed Print Services)March 2021

– May 2026

ARC — Global cloud-native pay-as-you-use platform supporting HP’s worldwide Managed Print Services (MPS) ecosystem, integrating inventory management, supply fulfilment, and channel partner portals.

• Designed and implemented scalable AWS/Azure cloud architecture, including full migration of legacy on- premises workloads to the cloud.

• Design and build automated CI/CD pipelines on Jenkins, AzureDevOps and GitHub actions.

• Built and automated reusable Terraform templates for microservice Docker image builds and cloud deployments, reducing provisioning time significantly.

• Provisioned and managed Elastic Kubernetes Service (EKS) & ECS clusters for containerized microservices; configured Helm charts, horizontal pod autoscaling (HPA), and cluster autoscaler for production workloads.

• Python Lambda functions & Scripts for DevOps automation and monitoring (EC2 start/stop automation for cost optimization, API health checks after deployment, SSL certificate expiry monitoring, EBS cleanup and tagging compliance checks etc)

• Managed end-to-end database migrations from on-premises systems to Amazon RDS/Aurora (schema and table-level).

• Established cross-account and multi-cloud networking (VPC peering, DNS, Azure VNet connectivity) for secure data exchange.

• Implemented AWS cost optimization strategies to maintain high availability while reducing operational spending.

• Enforced cyber-approved, secure AWS/Azure policies across all accounts; embedded security controls into every stage of the cloud architecture lifecycle.

• Led CI/CD migration from Jenkins to Azure DevOps, building multi-stage YAML pipelines with environment gates, approvals, and rollback strategies; integrated Terraform and Terragrunt for end-to-end infrastructure provisioning.

• Set up Azure Container Registry (ACR) with geo-replication and integrated it into Azure DevOps pipelines for automated Docker image build, scan, and push workflows.

• Authored comprehensive technical documentation, runbooks, and SOPs for cloud infrastructure and CI/CD services.

Monitoring & Cloud Operations Lead Wipro Technologies (Client: Electronic Arts)December 2019 – March 2021

IT Monitoring Solutions & Operations team delivering infrastructure, application, OS, log, network, and URL monitoring across the entire EA technology estate.

• Led onsite–offshore team for implementing end-to-end monitoring solutions across all platforms and environments.

• Migrated on-premises monitoring stack to AWS cloud, deploying InfluxDB time-series–based monitoring with Telegraf and Grafana.

• Developed a custom Python-based URL monitoring system tracking response times and HTTP/S error codes with automated alerting.

• Set up monitoring EC2 instances on AWS cloud with HA and autoscaling.

• Implemented AWX and Ansible automation for Linux server patching across the fleet.

• Configured Grafana dashboards for OS, applications, URL, and network metrics; drove weekly/monthly alert- optimization reviews.

• Managed Jira sprint creation and scrum facilitation; produced weekly and monthly reporting for all technology stacks.

Middleware WebSphere Administrator Wipro Technologies (Client: Citibank DPIM)March 2019 – October 2019

• Acted as an escalation point for Sev1/Sev2 production incidents, ensuring rapid restoration of critical banking services.

• Developed shell/Perl automation scripts for JVM health checks, deployments, remote execution, and environment comparisons.

• Built and maintained CI/CD pipelines using Cruise Control, Jenkins, Maven, BMC BMA/BAA; developed the project CI/CD roadmap.

WebSphere Administrator Tata Consultancy Services (Client: Citibank North America)August 2010 – March 2019

Full-stack middleware administration for Citibank’s Health and FATCA Taxation platforms, managing external websites and mobile banking services.

• Delivered end-to-end environment setup from Dev to Production: application/web servers, SSO, automated deployment pipelines, performance tuning, and monitoring.

• Installed and configured IBM WebSphere Application Server v7.0/v8.5.5.9, WebLogic 11g, and IBM HTTP Server on AIX/Linux (silent and GUI mode).

• Led smooth WebSphere/IHS 7.0 8.5 migration for live production environments with zero unplanned downtime.

• Applied fix packs, security patches, and Siteminder configurations on IBM IHS web servers.

• Deputed to Guadalajara, Mexico as Onsite Lead: knowledge transfer sessions, client interaction, and Go- Live support.

• Conducted infrastructure audits at OS and tech-stack levels (WebSphere, Portal, iPlanet) for deviation from gold-standard configurations.

CERTIFICATIONS & TRAINING

• AWS Certified Solutions Architect – Associate

• AI Automation: N8N, LLMs, OpenAI, Claude & RAG – Business and Private Agents (Udemy)

• IBM WebSphere Application Server Network Deployment V7.0, Core Administration EDUCATION

B.Tech, Electronics & Communication Engineering — G.B. Pant University of Agriculture & Technology

(GBPUAT), Pantnagar 2009

LANGUAGES

English (Professional) • Spanish (Professional) • Hindi (Native)

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