Remote Customer Service & Office Operations

Maria Gasparyan

**** * ***** ***** **. Glendale CA 91205

**********@*******.********.*** 747-***-****

PROFILE

A young professional with a unique combination of business experience and technical skills, and the ability to combine charismatic leadership with acquired salesmanship and marketing skills to produce more in-depth human interactions and guarantee the most satisfying professional results.

SKILLS

-Speaks English & Armenian

-Excellent communication skills

-Hard worker

-Dependable

-Determined

-Outlook, Microsoft Excel, Microsoft Word, Microsoft PowerPoint

-WordPerfect OPEN TO LEARNING NEW

PROGRAMS.

EDUCATION

-Glendale High School

-High School Diploma

-Dance captain for 2 years

-Culinary School

-Glendale Community College

EXPERIENCE

OFFICE MANAGER, KAOTIC TAN, GLENDALE, CA

JAN 2010-AUGUST 2020

-Assisting clients with sales and service.

-Reporting sales goals.

-Assisting with trouble shooting.

-Answering incoming calls and writing memos

-Conducting company meetings to inform staff of new customer services.

-Inventory and placing orders

CUSTOMER SERVICE REPRESENTATIVE 2021- 2024

Handle 50+ customer interactions per day,

giving detailed,

personalized, friendly & polite service to ensure customer retention

-Persuasive Speaking Skills

-Time Management, Adaptability

-Ability to Use Positive Language

-Clear Communication Skills, Interpersonal

-Technical, knowledge of product or service

-Taking Responsibility, Problem solving

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