Operations Director - Marine Veteran Leadership

MICHAEL LOTT

Valley, Alabama

LinkedIn: www.linkedin.com/in/michael-lott-8453a1399

PROFESSIONAL SUMMARY

Highly accomplished operations leader with extensive experience in executive operations, emergency services, military leadership, private security, construction, hospitality, and organizational development. Retired United States Marine Gunnery Sergeant with proven success leading personnel, managing operations, training teams, solving complex problems, and building organizations.

Currently serving as Operations Director for ReadyCorps, where responsibilities include operational planning, member support, training development, AI-assisted content creation, documentation, remote collaboration, process improvement, and strategic planning.

Recognized for servant leadership, professionalism, adaptability, and the ability to organize people, projects, and resources under demanding conditions.

CORE COMPETENCIES

●Operations Management

●Executive Leadership

●Team Leadership & Development

●Emergency Management

●Organizational Planning

●AI-Assisted Productivity

●Documentation & SOP Development

●Remote Operations

●Customer Service

●Public Speaking

●Training & Instruction

●Project Coordination

●Process Improvement

●Crisis Management

●Strategic Planning

●Microsoft Office

●Google Workspace

●ChatGPT & AI Productivity Tools

●Communication Systems

●Security Operations

●Zoom

PROFESSIONAL EXPERIENCE

ReadyCorps (Formerly American Contingency)

Operations Director / Deputy Director

January 2021 – Present

●Direct daily organizational operations.

●Develop operational procedures and documentation.

●Create training programs and educational materials.

●Produce AI-assisted operational content and publications.

●Support membership growth and retention.

●Coordinate staff meetings and organizational initiatives.

●Manage member onboarding and engagement.

●Assist with strategic planning and organizational development.

●Develop online training materials and workshops.

●Coordinate communications and operational support across multiple regions.

Private Security Contractor

Jan 2001- Feb 2003

Protective Security Specialist

●Executive protection.

●Personal security details.

●Convoy security.

●Reconnaissance support.

●Risk assessment and mission planning.

United States Marine Corps

July 1982- Jan 2001

Gunnery Sergeant (E-7)

Retired

●Led Marines in operational environments.

●Marine Corps Recruiter.

●Reconnaissance assignments.

●Operations planning.

●Personnel supervision.

●Administrative leadership.

●Training and mentoring.

●Security operations.

●Mission planning.

●Intelligence support.

●Staff leadership.

Volunteer Fire Department

2018-2022

Fire Chief

●Directed emergency response operations.

●Managed personnel and training.

●Budget oversight.

●Equipment maintenance.

●Emergency planning.

●Community education.

●EMS leadership.

●Fire suppression leadership.

Holiday Inn Express

Feb 2003- Nov 2003

Front Desk Manager / Maintenance

●Front desk supervision.

●Customer service.

●Reservations.

●Guest relations.

●Cash handling.

●Staff coordination.

●Facility maintenance.

●Building repairs.

●Preventive maintenance.

●Vendor coordination.

Steak & Seafood Restaurant

Feb 2003- Nov 2003

Kitchen Manager

●Managed kitchen operations.

●Inventory control.

●Food safety.

●Staff supervision.

●Scheduling.

●Vendor ordering.

●Cost control.

●Customer satisfaction.

Duracell

Nov 2003- 2018

Manufacturing Associate / Material Handler / Line Mechanic

●Production operations.

●Material handling.

●Equipment operation.

●Packaging.

●Quality control.

●Manufacturing support.

●Mechanical troubleshooting.

Highway Construction / Heavy Equipment Operator

●Bulldozers

●Motor Graders

●Backhoes

●Packers

●Trenchers

●Grade shooting

●Site preparation

●Equipment maintenance

Self-Employed Lawn Care & Property Maintenance

Nov 2003- 2018

●Customer relations.

●Scheduling.

●Equipment maintenance.

●Property maintenance.

●Small business operations.

MILITARY HIGHLIGHTS

●Retired U.S. Marine Gunnery Sergeant

●Marine Corps Recruiter

●Reconnaissance assignments

●Leadership of personnel in demanding operational environments

●Security operations

●Operations planning

●Intelligence support

●Personnel administration

CERTIFICATIONS & EXPERIENCE

●Emergency Medical Technician

●Fire Officer Leadership

●Emergency Management

●Incident Command

●Heavy Equipment Operations

●Operations Management

●Leadership Development

●AI-Assisted Content Creation

●Remote Team Collaboration

PROFESSIONAL STRENGTHS

●Calm under pressure

●Exceptional leadership

●Strong organizational skills

●High integrity

●Excellent written communication

●Team building

●Strategic thinking

●Adaptability

●Servant leadership

●Operational excellence

REFERENCES

Professional references available upon request.

Contact this candidate