Entry-Level Remote Customer Support Assistant

Jamayiah Valencia joyner

Entry-Level Role

****************@*****.*** Arlington, 38002, US 901-***-**** Summary

Motivated and adaptable individual eager to contribute in a remote entry-level role. Possesses strong organizational skills and a proven ability to learn quickly, demonstrated through diverse experiences in customer service, tutoring, and administrative tasks. Excels at communication, planning, and problem resolution. Ready to provide dedicated support and grow within a flexible, forward-thinking organization like AO Globe Life. Work Experience

Tutoring, Kate Bond Middle School, Memphis

05/2024 – 05/2024

Developed personalized work plans to enhance student comprehension and academic performance.

Delivered tailored lessons designed for optimal student understanding and retention. Monitored and documented individual student progress to track learning trajectories. Babysitting,,

01/2024 – Present

Designed engaging activities that promoted children's physical and cognitive development. Ensured children's safety by supervising activities and managing potential hazards. Assisted children with homework and projects across various subjects to foster academic achievement.

Cultivated a supportive and positive environment conducive to children's social and emotional growth.

Cashier, Catherine’s Floral Boutique, Eutaw

05/2024 – 06/2024

Managed and reported financial transactions to maintain accurate payment histories and support financial accounting.

Maintained cleanliness and orderliness of checkout areas, including performing janitorial tasks such as floor mopping and waste disposal.

Strategically placed pricing and descriptive signage to enhance product displays and drive sales.

Assembled custom gift baskets and floral arrangements, and inflated balloons for customer orders.

Front of House Staff, Chick-fil-A Wolfcreek, Memphis 01/2024 – Present

Replenished inventory levels to ensure product availability. Received customer orders accurately and cultivated a welcoming atmosphere for patrons. Assembled and verified order accuracy for efficient customer service. Maintained a sanitary and organized environment for colleagues and customers. Prepared custom ice cream and beverage orders for guests. Delivered food orders to guests' tables promptly and courteously. Phone Girl, Marco’s Pizza, Arlington

05/2024 – Present

Managed incoming calls, accurately processed customer orders, and provided comprehensive information.

Organized, inventoried, and stocked supplies to optimize operational efficiency. Ensured the cleanliness and orderliness of the service area, including performing janitorial duties.

Promoted current and upcoming menu items to enhance customer engagement and sales. Education

High School, Arlington High School, Arlington

Member of the Arlington Lady Tigers Basketball Team (May 2021 - 2022). Active participant in the Arlington Tiger Band (May 2021 - Present). Engaged member of the Student Council (April 2023 - Present). Participant in Deca (October 2023 - Present).

Skills

Interests

Project organization Problem resolution Organization Team management Communication Planning and coordination Peak physical condition Adaptable Fast learner

Softball team captain ALFAS club Perfect attendance Beta club Student Council Deca club

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