DURGESH RATHORE
Email: *****************@*****.***
Mobile: +91-741******* +91-877*******
CAREER OBJECTIVE
Dedicated and hardworking professional with 14+ years of experience in office administration, back office operations, data entry, record management, documentation, marketing support, sales coordination, and ground management. Seeking a responsible position in a reputed organization where I can utilize my professional skills, contribute to organizational success, and continue my career growth.
PROFESSIONAL EXPERIENCE
SBI Union, Indore
Operator Typist cum Record Keeper Data Entry Operator Back Office Executive
Experience: 14+ Years
Job Responsibilities:
Data Entry & Database Management
Back Office Operations
Record Keeping & Documentation
File & Document Management
Hindi & English Typing
MS Office (Word & Excel)
Office Administration
Marketing Support
Sales Coordination
Ground Management
Daily Office Reporting
Computer Operations
ICICI Prudential Life Insurance
Insurance Advisor
Responsibilities:
Customer Relationship Management
Insurance Advisory
Client Documentation
Sales Support (Marketing)
Idea Call Center
BPO / Tele caller (Inbound Process)
Responsibilities:
Customer Support
Call Handling
Query Resolution
Client Communication
EDUCATIONAL QUALIFICATION
Qualification
Board / University
Year
Result
PGDM
CH Institute of Business Studies, Indore
2019
Grade A
B.Com (Computer)
DAVV, Indore
2017
49%
Higher Secondary
MP Board
2012
54%
High School
MP Board
2010
50%
Middle School
Rajasthan Board
2006
56%
COMPUTER SKILLS
DCA (Diploma in Computer Applications)
MS Word
MS Excel
Internet & Email
Hindi Typing (30 WPM)
English Typing (30 WPM)
CPCT Course
KEY SKILLS
Back Office Operations
Data Entry
Office Administration
Record Keeping
Documentation
Computer Operations
MS Office
Marketing Support
Sales Coordination
Ground Management
Customer Service
Teamwork & Communication
Time Management
HOBBIES
Playing Cricket
Listening to Music
PERSONAL DETAILS
Date of Birth: 04th July 1993
Father's Name: Shri Ambaram Rathore
Mother's Name: Smt. Radha Rathore
Permanent Address: 164, Lav Kush Colony, Manglia, Indore, Madhya Pradesh
DECLARATION
I hereby declare that the information furnished above is true and correct to the best of my knowledge and belief.
Place: Indore (M.P.)
Date: 08th July 2026
(Durgesh Rathore)