Logistics Coordinator and Ocean Dispatch

Destiny B Witherspoon

**** ********* **, ************, ** 32216 904-***-****

*******************@*****.***

Profile

I am a motivated logistics professional with dispatch and logistics and experience. Highly disciplined and flexible enough to accommodate and embrace change. Excellent communication skills. Logistics Coordinator with experience in ocean import and export.

Employment History

Compliance Coordinator

November 2023 – Current RXO Logistics

Dispatcher

• Developing, implementing, and maintaining internal audit policies and procedures in accordance with local and international best practices.

• Ensuring complete, accurate, and timely audit information is reported to Management and/or Risk Committees

• Study both existing and new legislation, enforce obedience to policies and advise management on necessary actions to make sure company complies with local, state and federal legal requirements

• Compile and analyze both internal and external information to prepare compliance audit data

• Make outbound calls to verify driver and company information.

• Compile background checks to verify MC of driver and company.

• Completed freight guard reports.

Customer Client Representative

October 2020 – November 2023 XPO Logistics

Customer Representative

• Dispatching loads and load planning.

• Service high profile customer accounts.

• Update customers on arrival and delivery of all loads.

• Schedule all load appointments, track and tracing of all loads for timely delivery and pickups.

• Organized all files and documentation of loads and clearances.

• Dispatched drivers to client sites and provided driver support. Logistics Coordinator, Ocean Import / Domestic

May 2019 – May 2020 Aries Global Logistics Services

Dispatcher

• Coordinate daily bookings with available vehicles and workload, dispatch drivers to maintain daily run integrity.

• Optimized schedules by 12%, increasing efficiency by rescheduling inept trips and replacement with more viable solutions.

• Managing daily operations with low error rate, improving operations by collaborating with team and customers to find workable time management solutions.

• Contributed to regulatory requirements by keeping logs and reports per internal procedures.

• Outperformed expectations by consistently saving on transportation cost.

• Dispatched drivers to client sites and provided driver support as needed. Customer Service/Assistant Manager

February 2018 – May 2019 Cato Fashions

Retail / Assistant Manager

• Directing, training and encouraging a team of 5+

• Recruiting and coaching the sales team with emphasis on customer service, visual merchandising and product knowledge.

• Consistently met and often exceeded monthly and quarterly targets.

• Completed all required paperwork and banking procedures.

• Developed excellent working relationships with internal staff and outstanding customer service skills.

Education

May 2018 – Catapult Academy

High School Diploma

References available upon request

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