Administrative Operations & Compliance Specialist

Mary Moftah

Milwaukee, WI 414-***-**** **********@*****.***

Professional Summary

Results-driven Administrative and Operations Professional with 16 years of experience supporting executives and business operations. Expertise in executive support, office management, accounts payable/receivable, bookkeeping, billing, payroll support, onboarding/offboarding, compliance, event coordination, inventory management, and process improvement. Proven ability to streamline operations, improve efficiency, build strong client relationships, and support organizational growth.

Core Competencies

Executive Administration • Office Management • Accounts Payable & Receivable • Bookkeeping • Billing & Invoicing • Payroll Support • Microsoft Office • Google Workspace • SAGE • Event Planning • Onboarding & Offboarding • Inventory Management • Compliance • Data Entry • Process Improvement • Customer Service

Professional Experience

Operations & Compliance Officer Assistant 2022–2025

Managed executive administrative operations, onboarding/offboarding, inventory, vendor relationships, payroll support, billing, compliance, event coordination, spreadsheets, and reporting.

Supported AP/AR functions, SAGE data entry, HIPAA compliance, technology coordination, and process improvements.

Assistant Provider Relations Coordinator / FSS & IRSS Provider Supervisor 2015–2022

Supervised up to 36 providers, trained staff, reviewed documentation, managed billing workflows, resolved issues, and led quality improvement initiatives.

FSS Referral Coordinator 2010–2015

Coordinated referrals, maintained provider relationships, performed data entry, scheduling, and customer service.

Billing Specialist 2009–2010

Processed Medicaid and insurance billing, posted payments, reconciled accounts, and resolved claim issues.

Education

Medical Office Administration – Kaplan College

G.E.D. – MATC

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