Human Resources & Payroll Customer Service
Resume:
APRIL GARNETT
*********@*****.***
PROFESSIOANL SUMMARY
Seeking a position in Huaman Resources. I am a highly motivated and reliable individual with exceptional customer service skills. My goal is to further the company goals and provide excellent service. Seeking opportunities for growth, learning, and professional development. Eager to contribute, learn, and deliver exceptional service.
KEY SKILLS
Business Performance
Human Resources
Communication
Attention to Detail
Collaboration
Organization
Active Listen
Problem-Solving
Team Player
Employee Relations
Communication
Time Management
Commitment to Satisfaction
Deescalate Situations
Compensation/ Benefits
EDUCATION
Bachelor of Science, Human Resources Management, University of Phoenix November 2024
PROFESSIONAL EXPERIENCE
Manager, ABC Collection Agency 12/13/2016 -3/19/20
Made in and outbound calls to collect payment for their bill. Achieved weekly revenue goals, contracted delinquent accounts set up arrangements, and maintained database for documents.
Payroll Secretary, National Builder Services 06/2006 – 11/2008
Performed administrative and secretarial duties, prepared letters as instructed, arranged for and scheduled 475 employees
Teacher’s Assistant, Juvenile Hall 04/2008 – 10/2008
Collected delinquent accounts using all available systems. Prepared the classroom for lessons and tidied it up afterwards. Reinforced lessons by reviewing material with students one-on-one or in small groups.
processed payroll prepared meeting minutes.
Set up and maintained office files and kept correspondence and reports available for reference, took and transcribed dictation, tight and maintained office records.
Customer service representative, Wachovia bank 07/2004- 09/2006
Assisted customers provided quality service, answered phones and relayed messages, updated loans information process, and faxed payoffs.
Processed payroll, and transferred loans for peruses, promptly, effectively and promptly.
Education Assistant, Will C. Wood Middle School 09/2002 – 07 - 2004
Acted as an integral part of Member of staff, answered telephones and relayed messages, photocopied documents, and filed sorted and delivered mail, and Scheduled appointments.
Typed Documents, arranged and organized bulletin board, performed duties effectively and a timely manner, followed written and oral directions, and effectively interacted with supervisors Staff, and student body.
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