Logistics Coordinator & Customer Service Professional

Certifications & Training

REFERENCES

LANGUAGES

Generated sales leads and followed up with clients to secure new business, contributing to revenue growth consistently over two years. Coordinated transportation and delivery of medical equipment, ensuring punctuality and client satisfaction at all times.

Managed client inquiries and product demonstrations, effectively highlighting key features and benefits to drive sales.

Developed and maintained strong relationships with corporate and individual clients, enhancing loyalty and repeat business.

Monitored inventory levels and coordinated with suppliers to ensure timely product availability for client orders.

Prepared detailed sales reports and records for management review, improving tracking and decision-making processes.

Assisted in marketing campaigns and promotions to increase brand visibility and market share in Dubai.

Trained and guided junior team members on delivery procedures and client handling, improving operational efficiency.

Conducted sales outreach to new clients and maintained relationships with existing customers to maximize revenue opportunities. Delivered products and managed transportation logistics across multiple locations, ensuring safety and timeliness.

Collaborated with the operations team to optimize delivery routes and reduce time delays, improving service quality.

Provided exceptional client service, resolving inquiries and issues promptly to ensure satisfaction and retention.

Monitored product quality during transit and implemented measures to reduce damages or losses during delivery.

Assisted in the preparation of sales presentations and proposals tailored to client requirements.

Supported inventory management and replenishment activities to maintain stock availability for high-demand products.

Dynamic and results-driven professional with over 6 years of combined sales, logistics, and client

engagement experience across Dubai and Pakistan.

Adept at building strong customer relationships,

coordinating deliveries, and driving sales growth in fast-paced environments. Skilled at managing

transportation operations while simultaneously

contributing to business development and revenue

generation. Committed to excellence, efficiency, and consistently exceeding client expectations. Proven ability to thrive in multicultural teams and deliver measurable results in the Gulf market.

Sales Executive & Driver

Clarity Medical Equipment Trading Company, Dubai

Higher Secondary Certificate

Govt Higher Secondary School, Mardan, 2000

CORE SKILLS

PROFESSIONAL SUMMARY

Sales Executive & Driver

UniKai Food Staff Company, Dubai

Sales & Business Development

Client Relationship Management

Logistics & Supply Chain Coordination

Microsoft Office (Word, Excel, PowerPoint)

Airport & Hotel Transfers

Timely Deliveries & Route Optimization

Excellent Communication & Interpersonal Skills

Problem-Solving & Decision-Making

First Aid & Safety Awareness

PROFESSIONAL EXPERIENCE

EDUCATION

ZAHID ULLAH

Sales Executive Logistics & Transport Professional

+971-**-******* *********@*****.*** Dubai, UAE Nationality: Pakistan Visa Status: Approved (UAE) Passport No.: BAS177504 Urdu (Native)

English (Fluent)

Hindi (Proficient)

Arabic (Conversational)

Diploma – Al Madani Institute

Dubai, 2009

UAE Driving License – Light Vehicle (valid until May 2028) Logistics & Supply Chain Management Certificate –

Career Institute, 2009

MS Office Certificate (Word, Excel, PowerPoint)

First Aid Certificate

Limousine Driving Certificate (RTA psychometric and English tests)

Jan 2020 – Dec 2022

Jan 2018 – Dec 2020

Limousine Driver

Horizon Luxury Transport Company, Dubai

Jan 2023 – Present

Delivered premium transportation services for high-profile clients while ensuring safety, comfort, and timely arrivals.

Developed professional relationships with clients, enhancing repeat business opportunities for the company.

Managed scheduling, route planning, and vehicle maintenance to optimize operations and reduce downtime.

Coordinated with the dispatch team to provide real-time updates on client pickups and drop-offs.

Assisted clients with luggage, documentation, and inquiries to enhance service experience.

Maintained impeccable service standards and adherence to UAE traffic regulations at all times.

Undergraduate Coursework

Some College (no degree)

Available Upon Request

Courier Delivery Driver

Aramex, Dubai

Jan 2019 – Present

Executed timely parcel deliveries across Dubai while ensuring proper handling and accurate delivery documentation.

Communicated with clients regarding delivery schedules and resolved inquiries or issues promptly.

Optimized delivery routes to reduce travel time and improve operational efficiency.

Maintained delivery logs and reports for management tracking and performance analysis.

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