Executive assistant/ Office manager

HOLLY A. HARROD

**************@*****.***

PROFESSIONAL PROFILE

Executive assistant and administrative professional offering strong and comprehensive experience in support of daily business operations. Focus on achievement of corporate objectives utilizing interpersonal and organizational skills with a keen ability to multitask. Cross train easily in all areas and willing to take on additional functions or required training. Qualifications and competency encompass: Accounting Duties

Accounts Receivable/ Payable

Human Resources/OSHA

Corp/SmallBusiness Laws & Regulations

Strong Analytical/Problem Solving Skills

Alpha/Numeric Record Keeping

Logistics/Scheduling

Quality Customer Service

Verbal/Written Communications

Prioritization

Relationship Development

Creative Marketing

Computers: MS Office; G Suite; Dream Weaver; Corel, Photoshop, Lightroom, Illustrator, Acrobat; QuickBooksOnline/Desktop,Pro, Premier, Enterprise; Lotus 1-2-3, FileMaker Pro; Enterprise Manager, Enterprise Resource Planning (ERP), Customer Relationship Management (CRM), Payment processing and e-commerce systems, HR management tools; Flowdock, Slack, Skype, Dropbox, Trello, Zoom, 8 x 8; Facebook, Instagram, Twitter; Web metrics and Google Analytics, Search Engine Optimization (SEO); Typing: 65 Wpm, Data Entry: 9,000 Keystrokes per hour. PROFESSIONAL EXPERIENCE

2021- CASA BLANCA KITCHEN CABINETS INC,.Corona, CA.-C6 Millwork Cabinet Manufacturing

Office Manager/Executive Assistant

Responsible for providing administrative and secretarial support for the CEO such as answering telephones, assisting visitors, and resolving and referring to a range of administrative problems and inquiries.

Weekly logistics schedules for all service technicians according to scheduled service calls.

All accounting; including AR/AP, monthly reconciliation, and monthly profit/loss reports.

Complete process of all orders and purchasing; tracking purchase orders, creating work orders, updating production schedule, purchasing needed building material, accuracy of Bill of lading, shipping and receiving, closing of work order by invoicing and warranty issues.

Schedule and coordinate meetings, interviews, appointments, events and other similar activities for supervisors, which also includes travel and lodging arrangements.

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2019-2020 LLOYD PEST & TERMITE CONTROL.,Moreno Valley, CA.-Health & Safety Ant & Termite Specialists

Office Assistant/Scheduler

Assured corporate compliance by facilitating the training for scheduling with the new software program.

Effectively handled all customer correspondence by providing excellent customer service when answering emails and inbound calls.

Maximized retention by ensuring the completion of services on schedule for repetitive customer accounts and avoiding cancellations.

Organizing and scheduling of routes for optimum service, timeliness and minimizing technician drive time.

Review scheduled appointments set by Customer Service Representatives and make corrections as needed.

Complete end of day review for all technician schedules to ensure job completions, and if necessary rescheduling of missed appointments. 2016-2018 SAGE INTERIOR INC., Corona, CA.- Remodel & Manufacturing Interior Remodeling & Custom Cabinetry Manufacture Office Manager

Provided operational support in a fast paced environment, working closely with the owner, warehouse personnel, vendors and customers.

Oversee and perform operations required to obtain permits and business licenses, including documentation for business start up.

Multiple areas of accountability including; accounting duties on Quick Books, organization of OSHA requirements and business procedure handbook, development of successful marketing materials, updates of company website, file maintenance and projects as assigned.

Analyzed all company systems and collaborated with the owner to create business forms and documents to improve production, decrease unnecessary expenditures and increase system efficiency.

Retrieved customer correspondence, generate work orders, formulate production schedule, prioritize, order, and maintain inventory of raw material Previous experience includes approximately 6 years as a pharmacy technician in CA and NV EDUCATION/SPECIALIZED TRAINING

UNIVERSITY OF PHOENIX, Pomona, CA

Business Management and Accounting Courses

INTERCOAST COLLEGE, Riverside, CA

Certification: MFT Counseling; graduated with honors, GPA 4.2

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