Quality Assurance Analyst & Software Tester

Vladislav Muratov

Quality Assurance Analyst / Software Tester/Test Specialist

Toronto, Ontario

Phone: 416-***-****

Cell: 1-506-***-****

E-MAIL : *********@*****.**

HIGHLIGHT OF QUALIFICATION

Bilingual,14-year experience in Black and Gray box testing of Client/Server Web-based applications in English and French QA Analyst/Software Tester, MCITP, MCTS, MCSA, CCNA

Excellent knowledge of all aspects of Testing Methodologies, Concepts, Standards, Tools, and Technical Procedures throughout all stages Software Development and Project Life Cycles (SDLC)

Strong experience in Functional, Non-functional, Integration, Security, System, Regression, User/Business Acceptance, Production and Accessibility Testing using automation and test management tools.

Hands-on experience in designing and developing test cases, test data matrices and test reports

Excellent capability in maintaining close, constructive relationships with developers, business analysts, product owners to define requirements, discuss test approaches, solve issues, and improve products.

Quick learner and effective at working under pressure, excellent combination of creative, analytical, and listening skills. Ability to work independently and as a team member.

Technical skills

Operation Systems: Windows 7/10/11, Linux, Unix, MS Server 2012 R2, Cisco, IOS

DBMS: MS Access, MS SQL, IBM DB2, MySQL, Oracle, Cassandra

Test Tools: HP ALM, Test Rail, JIRA, QTP, Rational Robot

Languages: Java basics, Java Script, HTML, XML, Visual Basic

CERTIFICATIONS

MCSA Windows Server 2012; MCITP, Windows Server 2008, Enterprise Administrator; MCTS 2008; MCSA 2008; Cisco CCNA; CompTIA A+

WORK EXPERIENCE

Teladoc Health May 2020 to June 2025

Toronto, Ontario

QA Engineer [permanent]

Health Care Information Technology and Financial Services – End to end testing on web and mobile platforms in English and French at Teladoc Health, the global virtual care leader.

Developed and executed manual test scripts, executed automated tests and analyzed results. Deployed test environments in Jenkins.

Worked on multiple projects, testing the various system components: Members, Administration and Health Care Providers, which complied with HL7 and FHR standards.

Prepared Test Data, including creating customer profiles, scheduling, and completing the visits.

Performed functional, regression, production and accessibility testing in compliance with AODA requirements. Submitted defect reports, verified, and traced fixes.

As a member of the Agile team, I worked closely with developers, business analysts, and participated in various daily and weekly meetings and discussions.

ENVIRONMENT: MAC OS, Mic Office, IOS, Android, Jira, TestRail, Jenkins, Selenium, Postman, AEM

TECHNOLOGY: Ruby on Rails, Gherkin, React, JavaScript, XML, MySQL, AWS, Azure, .NET, API, AI

Toronto Stock Exchange – TMX August 2019 to February 2020

Toronto, Ontario

Sr. QA Analyst [contract]

Capital Market - System Integration Testing of TCS BANCS Market Infrastructure system, which interacts with Depository Participants and Third-Party Service Providers by sending and receiving files and SWIFT messages.

Created, modified, and executed test scenarios based on business requirements specification, for clearing platforms, settlement, back office and front office processes, financial instruments, and corporate actions.

Prepared Test Data: Set up and modified various trading events for cash and securities with the different parameters to verify corporate actions processing and payments confirmation. Created and verified SWIFT messages and announcements generated by the system. Verified, modified, and injected different kinds of files into the system.

Performed Regression testing, raised defects, verified, and traced fixes, worked closely with business analysts.

Participated in various daily and weekly meetings and discussions.

ENVIRONMENT: Windows 10, Google Office, Jira, TestRail Jenkins, AXWAY

TECHNOLOGY: Java, JavaScript, XML, IBM DB2 Database

IBM – TD Bank October 2017 to July 2019

Toronto, Ontario

Test Specialist [contract]

System Integration Testing of the Client/Server, Web-based applications for the Real Estate Secured Lending project – RESL, Precision Pricing.

Verified business requirements, created, and modified test scenarios for Customer Link Application, Negotiation and Escalation Board, Rate Advisor and Back End – Main Frame, used by retail and mobile users.

Executed test scenarios for Customer Link Application, Negotiation Dashboard - GUI and Mainframe – Host. Validated the lending workflow, including segmentation of customer interest rates and variances, generated by the Central Price Engine for Mortgages and Home Equity Lines of Credit, based on the customer status, property locations, time and term of credit and other price changing attributes, as well as smart massages, product and sales revenue codes, rate negotiation process.

Performed functional, regression and UAT testing, submitted bug reports, created, and executed SQL queries for output verification. Performed Accessibility testing with JAWS, following WCAG and AODA compliance.

Prepared Test Data – customer deals for Mortgages and Home Equity Lines of Credit in English and French for end to fend testing. I participated in all agile method meetings such as Backlog Refinement, Sprint Planning, Sprint Review, and others. Participated in stories sizing, time estimations and planning.

Worked closely with developers, business analysts and business system analysts.

Assisted in shaping the overall QA process by suggesting improvements, best practices, and effective approaches to the testing workflow.

ENVIRONMENT: Windows 7/10, Mainframes, Jira, Confluence, SOA Test, JAWS, DB Visualizer

TECHNOLOGY: Java, JavaScript, COBOL, SAS, XML, IBM DB2 Database

SERCO Canada February 2017 to June 2017

Toronto, Ontario

QA Analyst [contract]

Worked for the global service delivery company, performed System Integration and UAT Testing of the Client/Server, Web-based applications for Ontario Ministry of Transportation driver examination system. Tested its various components – software applications.

Created, modified, and executed manual test cases, submitted defect reports, verified and traced fixes, performed regression testing.

Prepared Test Data, including creating customer profiles, scheduling appointments, issuing licenses and other documentation.

Executed concurrent tests, created test sets for smoke and regression testing.

Contributed to the test documentation: Requirements, Traceability, Test Plan, Test Data Coverage Matrices

Participated in various daily and weekly meetings and discussions.

ENVIRONMENT: Windows 7, JIRA

TECHNOLOGY : Python, Java, JavaScript, Oracle

BMO Financial Group Bank of Montreal January 2016 to December 2016

Toronto, Ontario

QA Analyst [contract]

Conducted System Integration Testing of the Client/Server, Web-based applications, for the following projects: Share Point, Operations Management migration, CASL - Canadian Anti-Spam Legislation, which included mobile and regular cross platform testing of different type of browsers and devices.

Worked simultaneously at two ATM projects, performed manual Testing in English and French.

Tested, validated, and traced all types of transactions with cash, debit cards, credit cards and cheques for personal and business accounts, conducted audio tests, verified ATM logs.

Created, modified, and executed manual test cases for transactions and GUI.

Created and submitted defect reports, verified, and traced fixes, performed regression testing.

Participated in various daily and weekly meetings and discussions.

ENVIRONMENT: Windows 7, ALM/QC, Mainframes, NCR ATM, MDM

TECHNOLOGY: C, C#, Cobol, Assembly, SQL

Shoppers Drug Mart, Markham, Ontario June 2015 to October 2015

QA Analyst [contract]

Worked at the Point-of-Sale project - POS. Conducted manual System Integration Testing of the Client/Server, Web-based applications in English and French for the largest Canada’s retail sale pharmacy chain.

Created, modified, and executed manual test cases for transactions and GUI, tested Registers, Back Office, and Database, using HP Quality Center, verified test results in the database with SQL statements. Created and executed Regression test packages.

Tested mobile version of the application for BlackBerry, Android and IOS

Tested transactions with credit cards, debit cards, gift cards, rewards points, coupons, and cash.

Tracked problems, analyzed, and documented test results, created bug reports, using JIRA, verified fixes.

ENVIRONMENT: Windows 7/Linux Red Hat, ALM/QC

TECHNOLOGY: Java, XML, IBM DB2 Database

BlackBerry, Mississauga, Ontario February 2014 to January 2015

Software Test Specialist [contract]

Conducted manual System Integration Testing of the Client/Server Web-based applications for the projects in the Mobile Telecommunication industry, testing the internal system infrastructure – front end and back end, as well as the Cloud Storage which both include different kind of servers, devices, relay and provide the access for customers to the numerous mobile services and maintain uninterrupted workflow.

Created and deployed virtual machines, deployed new builds in the Cloud Test environment, tested and modified configuration files, verified log files, tested APIs, read, and manipulated JSON/XML, analyzed and mocked HTTP, executed test cases with the automation framework.

Created and executed Regression test packages, created, and modified Test Scripts. Verified output using HP Quality Center, wrote SQL statements.

Worked in the Agile/Scrum Software Development process environment. Created the requirements and test cases for the new features. Provided estimates for planning.

Tracked issues, created bug reports, using JIRA, maintained test logs, performed work summaries on test results. tracked and resolved some network issues.

Contributed to the test documentation: Test Plans, Statistics Report

Worked closely with developers for the resolution of reported and prevention of potential issues.

Participated in the weekly and daily project meetings with the QA and Development teams.

ENVIRONMENT : Windows 7/Linux Ubuntu

TECHNOLOGY : C, Java, XML, Java Script, Oracle, Cassandra

NTT DATA, Halifax, Nova Scotia April 2013 to November 2013

Software Testing Consultant [permanent],

Conducted manual System Integration Testing of the Client/Server Web-based applications for the project in the Oil & Gas industry, testing Central Management System – Data Hub, which controls and analyzes the data output, generated by the electronic devices installed in multiple drilling wells.

Working in the Agile/Scrum environment tested the Python based Data Hub GUI, including the various graphs, charts, tables, financial and technical reports, and other documents, which cover the production, management, and administration of the drilling wells.

Created Data Packages in the back end for further testing in the front end.

Created and executed Regression test packages, New Scripts, using QA Complete test management tool. Provided estimates for planning.

Tracked problems, analyzed, and documented test results, created bug reports, using JIRA, verified fixes.

Verified requirements based on business rules and functional specifications.

Created and executed test cases for the mobile version of the application for BlackBerry, Android, and IOS. Performed cross-platform compatibility testing.

Performed assessments of quality assurance contributions to the project, shared findings and gave recommendations.

Reviewed and approved test cases created by other testers. Worked closely with the software development team in resolution of problems.

ENVIRONMENT: Windows 7/Linux Red Hat, QA Complete,

TECHNOLOGY: Python, Java, XML, MySQL Database Server

Spielo International, Moncton, New-Brunswick May 2012 – December 2012

Senior Quality Assurance Tester [contract]

Conducted manual System Integration Testing of the Client/Server Web-based applications for the Video Lottery Gaming Terminals, testing back end and front end of the Central Online Transaction System, which interfaces with the IBM DB2-based Relational Database and controls all the transactions, security and operational events in administration, finance, accounting, reporting, site and device management.

Created and executed manual test cases for transactions and GUI using HP Quality Center, verified test results in the database with SQL statements. Created and executed regression test packages. Set up hardware, installed applications, checked networking issues.

Tracked problems, created bug reports, analyzed test results, logged, and tracked variances.

Contributed to the test documentation: Requirements, Traceability Matrices Test Plan,

ENVIRONMENT: Windows XP, Windows 7/Linux Red Hat, HP QC, JIRA

TECHNOLOGY: C, C++, XML, IBM DB2 Server 9.7.3

EDUCATION

Network Engineering Course / Canadian Business College August 2011- April 2012

Toronto, Canada

Software Tester/QA Analyst Course / Canadian Technology College/ 2006

Toronto, Canada

Tashkent State University / bachelor’s degree / Tashkent, ex - USSR /

Contact this candidate