Front Desk Receptionist & Concierge
Resume:
Jasmine Alexander
Washington, DC *****
****.********@*****.***
Professional Summary
Service/Support
Authorized to work in the US for any employer
Work Experience
Temporary Front Desk Receptionist
StaffVengers-Washington, DC
March 2025 to June 2025
• Greet visitors, directing visitors for other departments and keeping a register of visitors on the School premises.
• Answer incoming telephone calls.
• Deal with enquiries, whether by e-mail, post, telephone or in person, politely, efficiently and effectively.
• Receiving deliveries and keeping safe.
• Maintain attendance records.
Concierge
Planned Companies-Washington, DC
February 2024 to October 2024
My role as a concierge is to satisfy the needs of current and interested residents which includes, greeting
& supporting resident and guest check-in and monitoring as well as supervision of the lobby and cameras. While using a computer to respond to and or write/send emails to residents, contractors, and leasing agents. I also schedule and manage amenity reservations. Along with monitoring the property as required and report any incidents to include notification of law enforcement for unlawful behavior. Lastly, handling all in and out services such as groceries, food deliveries, dry cleaning and retrieving or returning resident packages.
Front Desk Receptionist
Summer Youth Employment Program (SYEP)-Washington, DC June 2017 to August 2024
My role as a Front Desk Assistant has been to make/return any phone calls and emails from parents, etc. As well as schedule/reschedule meetings as needed, while updating calendars for meetings and also file/ print any documents. As well as documenting time sheets for summer employment employees. Dedicated Aide
Alignstaffing-Washington, DC
March 2023 to January 2024
• Providing attentive care to students with disabilities.
• Assisting with classwork/projects.
• Keeping the children’s areas tidy.
• Supervising lunch, restroom breaks/hallway activity.
• Supervising activities/field trips .
• Keeping open communication with children parents, counselors, teachers, and principal.
• Reporting any behavioral/academic changes in students.
• Assisting reaching goals set for students.
Barista/Cashier
Starbucks-Washington, DC
October 2019 to January 2023
I performed several job duties and provided excellent customer service. I took orders and made coffee, teas, and other drinks to customer specifications and prepared sandwiches/pastries. As well as operated cash registers and credit card machines. I also handled any customer complaints or questions. Education
High school diploma
Maya Angelou High School-Washington, DC
August 2014 to July 2019
Skills
• First aid
• Food Production
• Microsoft Office
• Serving Experience
• Front desk
• Food Handling
• Barista Experience
• Guest services
• Supervising experience
• Guest relations
• Food handling
• Management
• Coffee Experience
• Cashiering
• Cash Handling
• Writing skills
• Merchandising
• Food Preparation
• Organizational skills
• Cash handling
• Communication skills
• Pharmacy Technician Experience
• Sales
• Food Safety
• Cash register
• Laundry
• Microsoft Word
• Phone etiquette
• Time management
• IEP
• Hotel experience
• Hospitality
• Restaurant experience
• School experience
• Barista experience
• Yardi
• POS
• Customer service
Certifications and Licenses
First Aid Certification
CPR Certification
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