Remote Medical Billing & Operations Admin
Resume:
Tina Ottman
608-***-**** • *********@*****.*** • Menomonie, WI
Summary
Detail-oriented professional with over 30 years of experience in administrative operations, financial data management, and Information Technology. Proven expert in high-volume data entry, invoicing, and quality control, with a strong focus on data validation and process optimization to ensure billing accuracy. Adept at leveraging Microsoft Excel and ERP systems to coordinate complex workflows and transform operational data into actionable insights.
Work Experience
Office Manager November 2016 – January 2026
GLOBAL PROSTHETICS, INC, MADISON, WI (ALSO REMOTE) Analyzed and maintained medical software systems, ensuring high-quality invoice processing and data accuracy for prosthetic services.
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Coordinated patient benefit validation and insurance contract maintenance, streamlining submeter-style billing inquiries and coverage verification.
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Computed financial adjustments and resolved denied claims through technical research, improving revenue cycle operations and quality control.
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Transformed legacy patient records into standardized digital formats, ensuring strict data validation for medical compliance and reporting.
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Accounts Payable Clerk July 2016 – November 2016
FIRST SUPPLY LLC, MADISON, WI
Performed high-volume data entry of vendor invoices into ERP systems, achieving 100% accuracy in utility and distribution billing records.
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Analyzed invoices for specific terms and conditions to compute correct payments, facilitating efficient data transformation workflows.
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Transformed paper documentation into digital assets using MaxRecall scan entry, optimizing the process for rapid data validation.
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Coordinated vendor statement research and posted entries into the AP database to maintain rigorous quality control over financial data.
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Assistant Product Manager (APM) January 2013 – January 2016 THE DOUGLAS STEWART COMPANY, MADISON, WI
Coordinated product data lifecycles across B2B platforms, utilizing Microsoft Excel for complex data validation and inventory tracking.
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Analyzed market trends and product performance to optimize distribution strategies and ensure operational billing accuracy.
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Transformed internal workflows through the creation of technical writing and standard operating procedures
(SOPs) for process optimization.
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Computed cost-benefit analyses for new product lines, maintaining quality control over vendor data and pricing structures.
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Information Technology January 1990 – January 2013 THE DOUGLAS STEWART COMPANY, MADISON, WI
Managed IT infrastructure and operations, ensuring data validation for mission-critical systems across a large- scale distribution network.
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Analyzed system performance and coordinated technical support for Microsoft Windows and MS Office environments to minimize downtime.
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Transformed manual reporting processes into digital solutions using SharePoint and ERP packages to improve data transformation efficiency.
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Performed quality control on software deployments and technical documentation, providing technical writing support for internal users.
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Education
Bachelor of Arts in Education
EDGEWOOD UNIVERSITY, MADISON, WI
Associate of Arts in Business IT
MADISON COLLEGE, MADISON, WI
Additional Skills
Data Management & Invoicing: Data entry, Invoicing, Data validation, Quality control, Submeter Billing, Utility Billing, Data transformation
Technical Tools & Platforms: Microsoft Excel, Tebra Medical Software, ERP Systems (S.X. Enterprise), MaxRecall, SharePoint, Monday.com, Microsoft Windows, MS Office, Adobe Acrobat Operations & Methodologies: Process optimization, Technical writing, Operations, SOP Development, B2B Operations, Revenue Cycle Management
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