Regional Operations & Human Services Director

Location:

Dallas, TX

Posted:

July 15, 2026

Contact this candidate

Resume:

Oversee daily operations & administration

Oversee the operation of 10 county offices to ensure efficient delivery of public assistance programs.

Policy compliance- Monitor and evaluate regional adherence to state, federal, and MDHS agency regulations.

Staff supervision- Hire, train, assign, and evaluate personnel, including County Directors, case managers, and support staff. Performance Metrics- Hold staff accountable for performance goals, programs compliance, and positive employee relations. Issue resolution- Resolve complex client challenges and assist in handling escalated complaints that cannot be resolved at the local county level.

American Public University

Graduated with an associate degree in

Social Work. 2007

Graduated with a bachelor's degree in

Criminal Justice.

SKILLS

Leadership Skills

Time management

Communication

Strategic Planning

Review and analyze Policy and

Procedure

Conduct trainings and meetings

resolve conflicts with staff or

clients.

Liaison between county staff

and State Office

Christy L. Blue

SUMMARY

EDUCATION WORK EXPERIENCE

I have experience working in a leadership role with the Mississippi Department of Human Services, as a Regional Director. Where I covered 10 county offices. My educational experience also supports working in the leadership role. I have compassion for my staff and clients.

Mississippi Department of Human Services 2015-2026 Regional Director

Coahoma Opportunities Inc. 2007-2015

Case Manager

662-***-****

**************@*****.***

669 Southern Oaks Drive

Florence, Ms 39073

Coahoma Community College

LANGUAGE SKILLS

English

Walden University

Graduated with a master's degree in human

services with a concentration in Community

Services and Social Services

Client assessment - conduct in-depth intake interviews to evaluate clients’ risk, strengths, and immediate needs.

Resource Navigator- connect clients with internal programs and external community partners, assisting with applications for SNAP, TANF, energy assistance, and employment services.

Goal Planning- Work collaboratively with clients to establish short- and long-term goals that promote economic empowerment and self- advocacy.

Case Tracking and Reporting- Maintain accurate, confidential client records in agency databases to track outcomes and ensure grant/contract compliance.

Advocacy- Act as a liaison between the client and landlords, employers, or other government agencies to navigate complex systems.

LICENSES WORK EXPERIENCE CONTINUED

ACHIEVEMENTS

AmeriCorps/ AmeriCorps Vista 2003-2005

Volunteer

Christy L. Blue

PROFESSIONAL DEVELOPMENT

Tutoring and mentoring students, organizing environmental conversation and habitat restoration, leading disaster recovery operations, and running health educational workshops.

Grant writing, volunteer recruitment, developing community partnerships, and creating program manuals or tracking system. Rolling Fort Tornado disaster relief

Volunteer with the Red Cross shelter for

the Bogue Citto, MS tornado victims.

None

Christy L Blue

662-***-****

**************@*****.***

669 Southern Oaks Dr,

Florence, MS 39073

R E F E R E N C E

Phone : 678-***-****

Phone : 601-***-****

ERIC BAILY