Inventory & Operations Installation Coordinator

William Beaver

Covington, Louisiana

985-***-**** ********@*****.***

https://linkedin.com/in/tom-beaver-53ab9694

Key Competencies

Project Coordination & Implementation Cross-Functional Team Leadership Operations & Logistics Management SLA & Contract Management Process Improvement & KPI Analysis Stakeholder Communication Installation & Deployment Projects Risk Identification & Issue Resolution Inventory & Supply Chain Coordination Safety, Compliance & Regulatory Standards

Professional Summary

Dynamic Operations and Project Delivery Professional with 9+ years of experience leading complex installations, multi-site operations, and high-stakes service delivery. Proven ability to coordinate cross-functional teams, manage timelines, and ensure successful implementation of large-scale operational and technical projects. Skilled in KPI analysis, process improvement, and proactive issue resolution while maintaining strict adherence to SLAs and client expectations.

Professional Experience

INTRALOX — United States

Installation Coordinator

February 2024 – February 2025

• Managed facility operations on-site at high-volume customer locations including UPS, USPS, FedEx, and Amazon, ensuring zero service disruptions during equipment deployment.

• Led field teams in the execution of complex sortation system installations, ensuring strict adherence to SLAs and contractual project timelines.

• Oversaw inventory logistics and supply chain verification, achieving 100% accuracy in parts distribution aligned with critical project installation sequences.

• Investigated and resolved technical on-site challenges, coordinating corrective actions to maintain continuous service delivery and strong client relationships.

HENRY SCHEIN — Louisiana & Mississippi District

District Installation Manager

August 2023 – September 2024

• Directed operational oversight of multi-site installation projects and service coordination across regional territories while ensuring compliance with safety protocols.

• Analyzed team performance metrics and KPIs to improve accountability and supported hiring and onboarding initiatives focused on high-quality service delivery.

• Implemented a white-glove service model, exceeding customer satisfaction benchmarks and resolving escalated client issues.

• Maintained seamless contract execution through proactive communication with logistics, sales, and executive support teams.

• Led field teams executing complex installations ranging from single medical equipment setups to full office build-outs valued up to $1.5M.

RESTAURANT TECHNOLOGIES — Hammond, LA

General Manager – Operations & Logistics

February 2019 – May 2023

• Managed end-to-end depot and facility operations, improving performance KPIs by 25% through optimized labor deployment and service route planning.

• Led a team of 15+ technicians and drivers, focusing on regulatory compliance and contract execution, resulting in a 20% improvement in safety audit scores.

• Implemented cost-control strategies across warehouse and fleet operations, reducing expenses while maintaining service quality standards.

• Identified operational inefficiencies and introduced structured training programs to improve team performance and client retention.

• Installed 1,200+ systems over a 5-year period, consistently meeting project timelines and quality standards.

CRACKER BARREL — Covington, LA

Restaurant Manager – Operations & Inventory Control

September 2016 – February 2019

• Supervised day-to-day facility operations and led teams of 40+ staff, ensuring consistent service quality and operational efficiency.

• Optimized inventory procurement and waste-reduction strategies to lower operational costs while meeting safety and quality standards.

• Utilized labor forecasting models to align staffing levels with customer demand, improving profitability and service delivery.

Education

Southeastern Louisiana University

Bachelor of General Studies

December 2006

Additional Skills

Tools

Trello Salesforce Oracle Smartsheet Microsoft Excel

Facility & Operations Management

Facility Management Multi-Site Operations Inventory Logistics Warehouse Management Safety & Compliance (DOT, OSHA)

Customer Success & SLA Management

SLA Management Contract Management Client Retention Issue Resolution Customer Satisfaction White-Glove Service Reduced installation timelines by 30%

Leadership & Analytics

Team Leadership KPI Analysis Root Cause Investigation Corrective Action Planning Performance Metrics Cross-Functional Collaboration

Honors & Awards

Top 10 Depot — Restaurant Technologies

Brought the New Orleans Depot into the company’s Top 10 performance ranking for the first time in over 5 years — 2022

Go For Green Award — Henry Schein

Exceeded KPI performance targets for four consecutive quarters — 2024

Contact this candidate