HR & Administrative Generalist - Payroll Support
Resume:
Michelle Wakayama-Tran
408-***-**** *********@*****.*** Tomball, TX linkedin.com/in/Michelle-Wakayama-Tran
PROFESSIONAL OVERVIEW
Results-driven Administrative and Human Resources professional with experience supporting employee lifecycle processes, personnel records management, payroll administration, onboarding, recruiting support, benefits invoices, compliance, and employee relations. Proven ability to maintain confidential employee information, coordinate cross-functional teams, and support organizational objectives in fast-paced environments. Strong background in HR administration, office management, purchasing, vendor relations, and operational support. Skilled in HRIS systems, personnel documentation, policy compliance, onboarding, and workforce coordination.
CORE COMPETENCIES
Human Resources Administration
Employee Relations
Personnel File Management
Payroll Processing Support
Benefits Administration
Recruiting & Talent Acquisition
New Hire Onboarding
Employee Orientation
HR Compliance
HR Policies & Procedures
Personnel Action Forms (PAFs)
Employee Records Management
Interview Coordination
Background Checks
Applicant Screening
Workforce Planning
Vendor Management
Purchasing & Procurement
Office Administration
Executive Support
Customer Service
Conflict Resolution
Training Coordination
Data Entry & Documentation
Confidential Information Management
WORK EXPERIENCE
Human Resources Generalist Nationwide Coin & Bullion Reserve, Inc., Houston, TX MAR 2026 – PRESENT
Accounts Payable Specialist Nationwide Coin & Bullion Reserve, Inc., Houston, TX AUG 2025 – MAR 2026
Human Resources Coordinator Assistant Nationwide Coin & Bullion Reserve, Inc., Houston, TX SEPT 2024 – AUG 2025
●Maintain confidential employee personnel files and HR documentation in compliance with company policies and regulatory requirements.
●Process personnel action forms related to new hires, terminations, promotions, compensation changes, and employee status updates.
●Respond to employee inquiries regarding benefits, payroll, policies, and HR procedures.
●Assist with payroll processing and timekeeping administration to ensure accurate and timely employee compensation.
●Support employee onboarding activities, documentation collection, and orientation processes.
●Facilitate communication between management and employees to promote positive employee relations and workplace engagement.
●Ensure personnel records remain accurate, current, and audit-ready.
●Support HR initiatives, compliance activities, and special projects as assigned.
Planning/Purchasing Coordinator (Buyer) Samax Precision, Inc., Sunnyvale, CA MAY 2023 – JULY 2024
Customer Support Representative/Office Administrator Samax Precision, Inc., Sunnyvale, CA AUG 2016– JULY 2022
●Prepared and maintained financial reports, statements, memoranda, and business documentation with a high degree of accuracy, compliance, and attention to detail.
●Supported the development, implementation, and continuous improvement of customer service procedures, policies, and operational standards to enhance service quality and efficiency.
●Collaborated with cross-functional teams to gather critical information, resolve customer inquiries in a timely manner, and align procurement activities with project requirements and organizational objectives.
●Established and maintained strong vendor relationships, successfully negotiating contracts and pricing agreements that reduced procurement costs by 10%.
●Managed the end-to-end procurement process, including creating purchase orders, tracking shipments, coordinating deliveries, and maintaining accurate inventory records.
●Conducted market research and supplier evaluations to identify cost-effective sourcing opportunities, assess vendor performance, and support strategic purchasing decisions.
Buyer V-Tech Manufacturing, Sunnyvale, CA SEPT 2022 – MAY 2023
●Monitored and maintained optimal inventory levels to support production requirements, ensuring material availability and minimizing stock shortages.
●Generated, processed, and tracked purchase orders to support procurement activities and meet production schedules.
●Collaborated with logistics, suppliers, and internal stakeholders to resolve shipment discrepancies and delivery issues, minimizing operational disruptions and maintaining supply chain continuity.
Administrative Assistant Prism Electronics Corporation, Morgan Hill, CA MAR 2013 – JUNE 2016
●Provided executive-level administrative support to senior leadership, managing complex calendars, travel arrangements, meeting coordination, and business correspondence.
●Maintained and processed confidential HR, employee, and financial records while ensuring accuracy, compliance, and data security.
●Supported full-cycle recruitment and onboarding processes by scheduling interviews, preparing new-hire documentation, coordinating orientation activities, and facilitating employee training programs.
●Led the implementation of QuickBooks Enterprise, enhancing financial tracking, reporting accuracy, and operational efficiency.
●Assisted in the implementation and maintenance of ISO 9001 and ISO 14001 standards, supporting quality management, environmental compliance, and continuous improvement initiatives.
●Managed office and operational supply inventory, optimized procurement procedures, and maintained vendor relationships to improve cost control and inventory availability.
Office Manager Boyd’s Imaging Products/Boyd’s USA, Santa Clara, CA MAY 2006 – MAR 2013
●Managed daily office operations and supervised a team of 15+ employees, ensuring productivity, compliance, and efficient workflow execution.
●Coordinated full-cycle onboarding activities, including new hire orientation, background screening, and training schedule management.
●Maintained accurate financial records and performed accounts payable (A/P) and accounts receivable (A/R) reconciliation to support financial accuracy and reporting.
●Organized internal meetings, employee events, and company communications, serving as a liaison between executive leadership and staff.
●Analyzed and optimized administrative procedures, improving operational efficiency, process consistency, and overall organizational performance.
EDUCATION
Associate in Applied Science of Business Administration Heald College, Milpitas, CA Graduated: 2009
Bachelor of Technical Management/Health Services DeVry University, San Jose, CA Graduated: 2012
SKILLS
Microsoft Office Suite (Excel, Word, Outlook, PowerPoint)
QuickBooks Enterprise
ISO 9001 & 14001 Compliance
Event & Meeting Coordination
HRIS Systems
Payroll Systems
Applicant Tracking Systems (ATS)
Electronic Personnel Records
Document Management Systems
Data Reporting & Recordkeeping
Accounts Receivable/Accounts Payable
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