Senior Systems Engineer, Infrastructure Automation Expert

SHILEN PATEL

Senior Systems Engineer Infrastructure Solutions Engineer

Texas **************@*****.*** 832-***-****

https://www.linkedin.com/in/shilen-patel-715a1a145/

PROFESSIONAL SUMMARY

Senior Systems Engineer with 30+ years of experience across enterprise infrastructure, data center operations, virtualization, networking, storage, telecom, and AI infrastructure. Expert in Dell, HPE, VMware, and SONiC networking with deep expertise in benchmarking, performance engineering, and solution validation. Early adopter of AI-agent-driven automation - leveraging Windsurf (Cascade), Devin AI, Anthropic Claude, and Microsoft Copilot to accelerate infrastructure automation, code generation, debugging, and test coverage. Reduced benchmark and validation cycle times 35-50% through intelligent automation.

CORE COMPETENCIES

Data Center Operations Infrastructure Engineering Solution Validation VMware AI Infrastructure Performance Engineering Dell SONiC Networking Storage Linux AI-Agent Automation Monitoring UAT Leadership Technical Consulting

TECHNICAL SKILLS

• Virtualization: VMware ESXi, vSphere, vCenter, Aria Operations, Hyper-V, KVM, Proxmox

• Networking: Dell SONiC, SmartFabric, VLANs, Layer 2/3, Cisco Nexus, Aruba, Arista, Fibre Channel SAN

• Monitoring: OpenManage Enterprise, iDRAC, OneView, iLO, Splunk, NetBox, RackTables, LibreNMS

• AI Agents & Automation: Windsurf (Cascade), Devin AI, Anthropic Claude, OpenAI GPT, Microsoft Copilot, Python, PowerShell, Agentic Workflows, AI-Assisted Debugging & Test Generation

AI AGENT & AUTOMATION EXPERIENCE

• Build and operate agentic automation workflows using Windsurf (Cascade) and Devin AI to autonomously generate, refactor, and debug Python/PowerShell infrastructure code.

• Use Anthropic Claude and OpenAI GPT models for test generation, log analysis, and rapid troubleshooting of complex benchmarking and validation issues.

• Developed AI-assisted inventory automation (iDRAC/Redfish scanning, rack mapping, and live dashboards) driven by AI-agent pair programming, cutting manual effort dramatically.

• Leverage Microsoft Copilot for scripting, documentation, and repetitive engineering tasks, improving delivery speed and consistency across teams.

PROFESSIONAL EXPERIENCE

Dell Technologies - Senior Systems Engineer, Benchmark & Performance Engineering Sept 2025 - Present

• Execute VMmark, SPEC CPU, and SPECjbb benchmarks across PowerEdge 14G-17G platforms.

• Contributed to VMmark world-record result of 12.42 @ 15.4 tiles.

• Reduced benchmark cycle times 35-50% through Python/PowerShell and AI-agent automation.

• Validate NVIDIA GPU AI infrastructure for enterprise AI workloads.

• Perform BIOS, firmware, and OS validation; generate technical reports and benchmark analyses.

• Leverage VMware, Splunk, OpenManage, and Microsoft Copilot for automation and analysis.

• Support solution architecture validation and analyze performance bottlenecks across teams.

Dell Technologies - Infrastructure Engineering Operations Sept 2021 - Sept 2025

• Supported XR and R-series platforms; configured Dell SONiC, SmartFabric, and VLANs.

• Supported 5G/O-RAN environments and customer solution validation.

• Monitored infrastructure health, troubleshot networking issues, and managed rack integration.

• Supported Linux and VMware environments using NetBox, LibreNMS, and Ralph.

Dell Technologies - Server & Storage Platform Validation Engineer Apr 2021 - Sept 2021

• Validated PERC RAID controllers and tested SAS, SATA, and NVMe storage.

• Performed interoperability testing, supported remote engineers, and documented findings.

Hewlett Packard Enterprise - System Engineer 2011 - 2021

• Led UAT initiatives and served as worldwide escalation point for enterprise storage.

• Supported CX700/CX750, managed defect processes, and created test strategies.

• Supported VMware and Citrix, managed rack inventory, and supported TCP/IP networks.

• Worked with Cisco and Brocade; collaborated globally to improve validation quality.

HP / Compaq Computer Corporation - System Technician 1995 - 2011

• Supported HP StorageWorks and HP-UX systems; tested enterprise hardware.

• Created SAN testing procedures and supported manufacturing validation.

• Troubleshot servers and storage; worked with Cisco/Brocade to resolve technical issues.

KEY ACHIEVEMENTS

• 30+ years of enterprise infrastructure experience.

• VMmark world-record contribution (12.42 @ 15.4 tiles).

• 35-50% automation efficiency gains via AI-agent-driven workflows.

• AI infrastructure validation on NVIDIA GPU platforms.

• Global UAT leadership and escalation support.

EDUCATION

Associate of Applied Science, Electronic Engineering Technology - ITT Technical Institute, Houston, TX

CERTIFICATIONS & TRAINING

• CompTIA A+ Google IT Support VMware vSphere V8 Training

• Enterprise SONiC by Dell Windows Server AD & GPO Cisco CCNA Coursework

• Python Basics Linux for Developers PowerMax and VMAX All-Flash Performance

Contact this candidate