Event Operations Supervisor & Kitchen Assistant
Resume:
Eduardo Figallo
Huntersville, NC ***** ************@*****.***
Work Experience
Objective: A position as a Mixologist/Restaurant Manager where professional skills are required. Bilingual - Fluent in Spanish and English
Mama’s Pizza Express
10/24/2024 - Present
Cook and Preparatory Position in a restaurant kitchen, a preparatory cook is responsible for preparing ingredients and assisting with food preparation tasks to ensure the smooth and efficient operation of the kitchen. The duties encompass washing, chopping, and measuring ingredients, organizing supplies, and maintaining cleanliness and order within the kitchen environment.
Operations Supervisor
DLS Events
5/2022 to 6/17/2024
Duties: Supervising the setup and breakdown of event spaces, ensuring that the venue is prepared according to the event plan and client specifications. Directing and supervising event staff, including servers, bartenders, ushers, and support personnel. Assigning tasks, providing guidance, and ensuring that staff adhere to service standards and protocols. Overseeing guest services during events and addressing any concerns or special requests. Ensuring that guests have a positive experience and that their needs are promptly attended to. Maintaining a safe and secure environment for event attendees and staff. Conducting regular inspections of event spaces to ensure cleanliness, functionality, and adherence to health and safety standards. Addressing any issues or deficiencies promptly to maintain the quality of the event experience. Handling any issues or challenges that arise during events, such as service disruptions, equipment malfunctions, or guest complaints. Implementing effective solutions and escalating matters to higher management if necessary. Maintaining clear and effective communication with event managers, coordinators, staff members, and clients throughout the event planning and execution process. Providing updates, relaying instructions, and facilitating coordination efforts.
Homeland Security/DOH
Charlotte, NC (Contract initially, then brought on full time)
1/2021 to 5/2022
Assisted with the Homebound Program with the Mecklenburg Department of Health.
Duties: Planned Daily Routes for Homebound Clinical and Non-Clinical teams for deployment
Clients, Residents and Facilities.Coordinate with Health Department Administration Scheduling of Client vaccinations. Verify all documents at the end of day for Clinical and Non-Clinical paperwork. Supported and assisted In Mecklenburg County Vaccination Clinics.Lead in Micro Vaccination Clinic for Latino Community. Administrative Duties
Bar Manager
Short North Stage - Columbus, OH
January 2018 to December 2020
Duties: Managing bar, including liquor cost, staff scheduling, daily reports, & inventory. Developing specialty drink menu for Theater shows and Seasonal Menu.
Head Bartender/Supervisor
Hartwood Restaurant - Pittsburgh, PA
January 2014 to December 2018
Duties: Managed bar, provide high-level guest service, liquor cost, staff scheduling, daily reports, inventory, purchasing
Bar Manager
Smokey Bones Barbeque Integrated, Inc. - Tarentum, PA
January 2008 to December 2014
Duties: Managed bar, liquor cost, staff scheduling, daily reports, inventory, purchasing, marketing, distributor negotiations, HACCP protocols and floor management.
Cross trained in every station. Including Kitchen (prep, fry, smoke, grill, and F.O.H.
Bartender/Opening Team
Sing Sing - Pittsburgh, PA
January 2004 to December 2008
Duties: Instructed alcohol awareness class in beer, wine, and liquor to new employees.
Art Design Degree in Business Studies
Penn State University 2yrs
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