Customer Service & Warehouse Operations Professional
Resume:
Almas Lakhani
Houstan Tx
*************@*****.***
Professional Summary
Dedicated and reliable professional with 10+years of Experience in customer service, sales, warehouse operations, and hospitality. Known for staying calm under pressure, learning new system quickly and working independently with minimal supervision. Basic computer skills including email, internet browsing, and data entry; quick to learn new software and systems on the job. Amazon warehouse- Houston, TX
Seasonal Warehouse Associate/ Sep 2025- Jan 2026
Performed warehouse fulfillment task accurate and efficiently in a fast-paced environment.
Followed safety protocols and company procedures consistently.
Managed inventory handling and order processing tasks. Amazon Lockers-Huston, TX
Customer Service Associate/ Mar-2023-May-2025.
Assisted customer with locker pickup, returns and package inquires.
Resolved customer issues in a professional and timely manner
Maintained locker station cleanliness and organization Jewelry palace- H0uston, TX
Sales Associate / June-2017 Feb-2023.
Handled inbound customer calls professionally and resolved complaints with patience and care.
Answered product and service questions quickly and accurately
Documented customer concerns management when needed
Built strong customer relationships the supported repeat business. Penguin Holidays-Mumbai India
Tour Escort/April-2014 May-2017
Led student and group tours to historical destination, providing informative commentary
Safely coordinated passenger boarding seats and transit logistics
Managed unexpected situations such as delays and bus breakdowns calmly.
Received commendation from senior staff for strong communication and coordination.
Proposed creative ideas to management that improve tour profitability and guest experience.
KEY STRENGTHS
Customer service & conflict resolution.
Team collaboration & independent work.
Strong organization & time management skills
Clam & professional under pressure.
EDUCATION
Bachelor of Fine Arts- India.
Underwood university, Suwanee,GA
Some Collage Coursework
Contact this candidate