Auto Claims & Construction Operations Professional
Resume:
Angel Horton
Argyle, Iowa *****
*************@*****.***
Skills
• Construction Site Supervision
• Records Management
• PowerPoint
• Excel
• CCC
• Facts
• Next Gen
• XACT analysis
• Xactimate
• Principles of Instruction
• Human Relations
• Problem Resolution
• Office Administration
• Organizational Management
• Field Management
• Hazardous Material Handling
• Multi-tasting
• Fast-track promotions in recognition of leadership.
• Outlook
Employment History
Pilot Catastrophe Services
CAT Auto Adjuster Mobile, AL
10/24 to 10/24
Investigated the nature of the damage being claimed. Completed liability investigation and determination. Interviewed witnesses and recorded statements to understand the nature of the claim and make a proper liability decision.
Evaluated police reports, video footage, previous insurance claims, and other information to understand the incident further.
Created reports detailing the events and damage related to the claim. Researched the costs of repairing the damage.
Reviewed the claim holder's insurance policy to determine what should be covered. Coordinated the services of inspectors, tow truck drivers, automotive shops, and salvage yards to move the claim to closure as soon as possible.
Negotiated claim settlements with claimants and their legal teams. Henniges Automotive
Keokuk, IA
Forklift operator
03-2017 to 07-2024
Operated and managed production lines and robots in the factory. Performed quality control checks to ensure products complied with customer specifications. Operated forklifts to transport materials within the facility. Supplied multiple levels of assembly lines with materials, organized and completed manifestos for the materials, and unloaded and loaded products onto vehicles.
Inspected final products to assess compliance with quality standards and establish additional procedures for production and training operations. Consistently lifts materials weighing as much as 70 pounds onto assembly lines. Manually maneuvered crates that weighed 1,500 lbs. to and from production lines. Completed safety checks and maintained a flawless safety record during high production and high-stress situations.
New Way Adjusting LLC
Pass Christian, MS
Claims Adjuster
11/2022 to 08/2024
Workers’ Compensation Indemnity Adjuster
Handled indemnity claims on a dedicated account
Maintained a caseload of 120 claims
Investigated and reviewed litigated and lost time claims. Performed telephonic and in-person file reviews.
Determined reserves up to $250,000
Monitored Medical case management
Elevated claims for settlement with the client
Followed through ongoing investigation and information until the claim was resolved. Identified fraud indicators and subrogation opportunities and maintain state regulatory requirements.
Maintained a consistent closing ratio of 97%
Managed litigated/non-ligated claims according to established claims procedures, client contact, and labor code.
K2 Industrial Painting and Coating
Theodore, AL 36582
Construction Site Supervisor
03-2008 to 08-2016
Set daily/weekly/monthly objectives and communicate them to employees Kept detailed performance records and evaluations for HR and senior management. Maintained a consistent safety record and abide by OSHA standards. Performed safety meetings and daily training for compliance with regulations. Filled out time sheets daily and complete payroll and expense records. Organized daily tasks for up to 35 people and multiple trades and subcontract companies. Operated heavy machinery
Preformed sheetrock Finishing and painting.
Attended annule OSHA training annually.
Communicated with sub-contractors, upper management, other contractors on the job sites. Maintained a safe working environment for my crew. Trained and managed teams to ensure the highest quality of product and safety records.
Horton's Drywall
Kiln, MS
Construction Site Supervisor/Office Manager/Owner
08-2005 to 03-2008
Mapped and sketched floor plans and calculated equipment needed and negotiated bids. Performed water mitigation on residential and commercial buildings. Fire and Water Restoration Tech Extracting water from flooded structures using commercial extraction equipment. Operated water extraction, dehumidifying & desiccant equipment to complete the restoration process. Preformed all tasks about finishing drywall, taping, bed, skim coating, sanding and texture. Experienced using various lifts (Scissors lifts, Boom lifts) and safely building scaffolding to finish high areas on commercial job sites.
Negated on bids.
Budgeted to keep down overhead, payroll, tax prep, and tracked finances. Ensured that jobs were completed on time and the customer was happy with our work. Scheduled jobs with customers and other trades on the job. Education
GED
Southeaster Community College in Keokuk, IA
2 years for my associate’s degree in business management. Certifications and training
Worker Comp Certification through Claims Adjuster Academy. STATE FARM Property and Auto Certified.
All State Auto Certification through Pilot.
All State Auto Hail Training through Pilot
All State Total Loss Training through Pilot.
California Fair Claims Completed through Pilot.
Xactimate 1&2 training through Crawford.
Boat Adjusting training through Pilot.
American Family Adjuster training.
Licenses
NPN # 20535438
FCN # 70074295
Texas All Lines Home State # 20535438
Georgia # 3685594
Indiana # 3978234
Kentucky # DOI-1321379
Michigan # 20535438
Minnesota # 40904287
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