***.**********@*****.***
Andrea del Carmen Gomez Gonzalez
SKILLS
Organized, problem solving, customer service, adaptability, team work, communications, Word, Excel, Powerpoint, Outlook, time management, fluent in english and spanish.
EXPERIENCE
Total Quality Logistics, Lombard, IL — ACCOUNT REPRESENTATIVE. JANUARY 2025 - JUNE 2026
● Manage inland import or export between Mex-US or vice versa.
● Follow up on deliveries to clients through customer service and contact through providers.
● Revision of documentation and custom brokers to avoid extra costs or discrepancy with Mexican authorities.
● Coordinate with carriers to provide ETD and ETA of cargos. SEA CARGO LOGISTICS SA DE CV, Querétaro, México — OPERATION COORDINATOR.
DECEMBER 2021 - JUNE 2024
● Control of importation and exportation through all vias of logistics.
● Follow up on deliveries to clients through customer service and contact through providers.
● Communication with international agents to provide national follow up once cargos arrive in the county.
● Review and manage invoices to clients.
ERAT, Queretaro, Mexico — PRACTITIONER
FEBRUARY 2020 - JULY 2021
● Control of import merchandise.
● Revision of documentation of merchandise being correct. EDUCATION
ESCUELA BANCARIA Y COMERCIAL, Queretaro, Mexico — BACHELOR'S DEGREE INTERNATIONAL BUSINESS TRADE AND COMMERCE
AUGUST 2017 - JUNE 2021, Queretaro, Mexico
CERTIFICATIONS
● EGEL - CENEVAL A.C - ISSUED MAY 2021
● TEST OF ENGLISH FOR INTERNATIONAL COMMUNICATION (TOEIC) - ISSUED JUNE 2019
● FIRST CERTIFICATE - ISSUED NOVEMBER 2017