DIANA FITCH
*************@*****.***
CONTACT
SKILLS
• Insurance Sales
• B2B Sales
• Direct Sales
• Account Management
• Salesforce
• CRM Software
• Business Development
• Cold Calling
• Marketing
• Sales Management
• Leadership
• Guest Services
• Recruiting
• Customer Service
• Teaching
• Experience working with students
• Communication Skills
• Microsoft Office
• Negotiation
• Time Management
• Technical Sales
• Microsoft Excel
• Computer Skills
• Organizational Skills
Seasoned Licensed Independent Insurance Agent with a robust background in B2B and direct sales, honed at Blue Cross Blue Shield of ND. Excels in account management and client acquisition, leveraging CRM software and exceptional communication skills. Proven leader in sales strategy and team development, driving significant growth. PROFESSIONAL SUMMARY
Licensed Independent Insurance Agent
The Insurance Store-Remote
Sales Account Executive
Blue Cross Blue Shield of ND
Sales Manager and Trainer
Posthousing.com, Washington
Owner Operator
Wagon Wheel Bar Sports Bar and Lounge-Las Animas, CO Director of Sales
Red Lion Hotel-Sacramento, CA
EXPERIENCE
Present
• Selling Medi Care Supplement and advantage programs. February 2018 - November 2020
• Driving sales through customer service and report analysis. April 2012 - February 2018
• Online virtual sales representative for a Military Website selling advertising
• B2B, Hiring Manger and trainer for new representatives. May 2009 - March 2012
• Owner of a busy sports bar and eatery.
February 2003 - May 2008
Improved customer service ratings through positive relationships with
• customers
• Recruited and trained new members of the guest service team Responsible for managing 9 sales people and all existing accounts including soliciting for new accounts
•
Maintaining a Positive relationship with clients and achieving complete guest
• satisfaction.
Eagle, Idaho
Bachelor of Arts in Marketing and Communications
Condie College - San Jose, CA
EDUCATION
CERTIFICATIONS
• Insurance License, AHIP certified
Sales Skills, 05/2024, ProficientInfluencing and Negotiating with Customers, 05/2024, ProficientCustomer Focus & Orientation, 05/2024, ProficientResponding to Customer Situations with Sensitivity, 05/2024, ProficientVerbal Communication, 08/2024, ProficientCommunication Skills, 08/2024, ProficientSales Skills, 08/2020, ProficientInside Sales, 08/2024, ProficientOutside Sales, 05/2024, ProficientProject Timeline Management, 07/2020, CompletedOffice Manager, 08/2020, Proficient ASSESSMENTS