Data-Driven Business Analyst and BI Expert

DEEPIKA CHOWDARY PULLA

Charlotte, North Carolina, USA +1-302-***-**** ********************@*****.*** LinkedIn SUMMARY

Data Professional Analyst with extensive experience across healthcare, finance, and IT operations, skilled in SQL, Python, and Tableau for automated reporting and ETL pipeline management using Snowflake and Redshift. Known for translating complex data into clear, actionable insights for stakeholders at every level, with a structured, root-cause-driven approach to problem-solving. Proven ability to identify operational deficiencies and drive them through to resolution, from predictive modeling and KPI definition to UAT coordination, while building consensus across cross-functional teams to optimize enterprise workflows and risk frameworks. EXPERIENCE

JPMC – Business Analyst USA December 2025 – Present

• Architected CCB risk control frameworks for 12+ core banking products, ensuring alignment with enterprise risk standards.

• Engineered automated data validation protocols in Snowflake, saving 15 manual hours per week while maintaining high-priority data integrity.

• Championed risk-by-design principles across 4 cross-functional teams, identifying 20+ architectural risks pre-deployment.

• Orchestrated end-to-end lifecycle of risk initiatives via JIRA, resolving 50+ control issues within SLA timelines.

• Executed gap analyses and control mapping that identified 8 operational deficiencies, leading to new control implementation across 3 business units.

• Authored 25+ critical governance documents, including RCSAs and SOPs, achieving zero major audit findings.

• Spearheaded Root Cause Analysis (RCA) on 15 control failures, reducing recurring operational incidents by 5 per quarter. Molina Healthcare – Data Analyst / Business Analyst USA April 2025 – November 2025

• Investigated healthcare claims and operational datasets using R, Pandas, and Azure to deliver 50 actionable insights monthly.

• Consolidated 5+ systems into Power BI dashboards, streamlining reporting for 12 business units.

• Partnered with stakeholders to define business rules and monitor compliance metrics for 10,000+ claims.

• Computerized Alteryx extraction and cleaning workflows, reducing quarterly manual effort by 300+ hours. Accenture – Business Operations Associate (Trust & Safety) Hyderabad, India May 2021 – August 2023

• Scrutinized 50,000+ weekly user activities using AWS to uncover suspicious patterns and enhance platform integrity.

• Implemented Power Automate workflow automation for case triaging, cutting manual processing by 2,500+ hours annually.

• Coordinated with cross-functional teams to establish SLA metrics, securing compliance with regulatory standards.

• Created visualization tools in Tableau to track fraud and policy violations for 10+ global stakeholders.

• Directed trend investigations on 5,000+ flagged accounts monthly to improve policy enforcement accuracy.

• Compiled data pipelines using NumPy and SQL to organize multi-source datasets for audit readiness.

• Leveraged workflow analytics to generate detailed executive reports, streamlining global decision-making.

• Applied anomaly detection techniques to detect high-risk patterns, facilitating proactive security interventions. Dell Technologies – Power BI Analyst India April 2020 – April 2021

• Designed interactive visual reports for tracking sales and inventory metrics across 5 business units.

• Extracted and transformed data from SQL Server and Excel to enable real-time reporting for executive leadership.

• Performed trend analysis using DAX and Python to identify performance improvements across 20+ projects.

• Mechanized report generation and data refresh workflows, reducing manual reporting time by 30%.

• Conducted ad-hoc data validation to support resource allocation and operational process optimization. Zapoj Private Limited – Quality Analyst Intern Vijayawada, India November 2018 – February 2019

• Administered quality checks on 500+ software modules to resolve defects in coordination with development teams.

• Developed automated test scripts using Selenium and Azure to validate functional coverage across 8 projects.

• Operated manual testing on mobile applications, verifying 1,000+ data points for functional compliance.

• Documented QA metrics in JIRA to support root cause analysis for 3 major product releases. PROJECTS

World Happiness Data Science Analysis

• Integrated World Happiness Report dataset with GDP & life expectancy metrics, securing normalized data for 150+ countries.

• Examined regional patterns using Seaborn and Matplotlib to uncover correlations in global happiness indicators. Consumer Behavior Analysis and Demand Forecasting: Big Bazaar vs. D-Mart

• Assessed consumer segments via K-means clustering in Python based on 300+ survey responses and built ARIMA models and Tableau dashboards to forecast retail demand trends. TECHNICAL SKILLS

• Business Analysis & BI: Requirements Gathering, Stakeholder Management, KPI Definition, Business Process Mapping, Workflow Optimization, Power BI, Tableau, QuickSight, Excel (PivotTables, VLOOKUP)

• Data Analysis & Statistical Skills: Data Cleaning & Transformation, Exploratory Data Analysis (EDA), Hypothesis Testing, A/B Testing, Regression Analysis, Time Series Forecasting, Predictive Modeling, Descriptive & Diagnostic Analytics

• Data Engineering & Storage: SQL, PL/SQL, PostgreSQL, MySQL, MongoDB, Snowflake, Redshift, Apache Airflow, PySpark, Apache Kafka, Hadoop, Spark, ETL Automation

• Programming & ML Tools: Python (NumPy, Pandas, Matplotlib, Seaborn), R, TensorFlow, PyTorch, Scikit-learn, Hugging Face Transformers, LangChain, FastAPI

• Cloud & Platforms: AWS (S3, EMR, Lambda, SageMaker), Azure (ML Studio, Cognitive Services, Data Lake)

• Model Deployment & MLOps: MLflow, TFX, Kubeflow, Model Registry, Monitoring & Drift Detection, Endpoint Optimization, CI/CD Pipelines

EDUCATION

M.S. in Business Analytics Sacred Heart University Fairfield, CT GPA: 3.7 August 2023 – December 2024

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