Bartender Support & Guest Service Professional
Resume:
Sakred Smith
Fort Myers, FL *****
*************@*****.***
Professional Summary
Authorized to work in the US for any employer
Willing to relocate to: Fort Myers, FL
Work Experience
Barback
Barback Topgolf-Florida City, FL
November 2024 to Present
• Supported bartenders by stocking and replenishing bar supplies, ensuring efficient service
• Maintained cleanliness and organization of bar area, including restocking glassware, utensils, and napkins
• Prepared garnishes and ingredients for cocktails according to established recipes
• Operated dishwashing equipment to clean glassware, utensils, and bar tools
• Collaborated with bartenders to ensure timely delivery of drinks to customers
• Provided exceptional customer service by promptly fulfilling drink orders and addressing customer inquiries or concerns
• Managed inventory levels of beverages, mixers, ice, and other supplies to prevent shortages during busy periods
• Followed all safety protocols regarding handling of hazardous materials such as cleaning agents or broken glassware
• Worked efficiently in a fast-paced environment while maintaining attention to detail
• Assisted in the setup and breakdown of bars for events or shifts Server/Hostess
Famous Dave's-Fort Myers, FL
March 2024 to January 2025
Barback
Topgolf-Fort Myers, FL
January 2023 to January 2025
• Worked efficiently in a fast-paced environment while maintaining attention to detail
• Maintained cleanliness and organization of bar area, including restocking glassware, utensils, and napkins
• Assisted in the setup and breakdown of bars for events or shifts
• Prepared garnishes and ingredients for cocktails according to established recipes
• Operated dishwashing equipment to clean glassware, utensils, and bar tools
• Followed all safety protocols regarding handling of hazardous materials such as cleaning agents or broken glassware
Sales Agent Representative
Satcom Marketing-Fort Myers, FL
August 2022 to July 2023
At Satcom Marketing being a Sale Agent. I sold existing customers Internet/Cable packages . Whether that is upgrading them to a higher package to just adding on protection services for devices. I probed customers to better get to know what products best fits their needs. Rebuttal customers when needed. And Close out sales. I also went above for my customers to insure satisfaction. By either escalating the situation when needed. Or transferring to correct department when I couldn’t further resolve the issue. General Merchandiser
Walmart-Fort Myers, FL
February 2021 to June 2022
Restocking, Lifting 50lb or more, Bending Using Letter, Helping Customers, Organizing store etc
• Provided exceptional customer service by promptly addressing inquiries, resolving issues, and ensuring customer satisfaction
Cashier/Customer Service
McDonald's
February 2017 to December 2018
Cashier, Taking Orders, Cleaning, enjoyed helping out customers
• Prepared food items according to established recipes and quality standards, ensuring consistency in taste and presentation
• Maintained cleanliness of dining areas by regularly clearing tables, sanitizing surfaces, and restocking supplies as needed
• Followed all health code regulations regarding food handling, storage temperatures, sanitation practices to ensure a safe dining environment for customers Education
High school diploma
Lehigh Senior High School-Fort Myers, FL
August 2020 to December 2020
Skills
• Computer skills
• Baking
• Cash handling
• Cash register
• Food handling
• Serving
• Host/hostess experience
• Product demos
• Merchandising
• Telemarketing
• Food preparation
• Leadership
• Food service
• Supervising experience
• Basic math
• Social media management
• Crew management
• Sales
• Retail math
• POS
• Restaurant experience
• Phone etiquette
• Communication skills
• Marketing
• Retail sales
• Cashiering
• Cleaning
• Customer service
Certifications and Licenses
Life & Health Insurance License
Driver's License
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