Inside Sales Representative

TY EDWARDS

Phone: 919-***-****

Email: **.**********@*****.***

PROFESSIONAL SUMMARY

Results-driven operations and utility professional with experience in industrial operations, fleet management, municipal utilities, customer service, and team leadership. Proven ability to coordinate daily operations, manage high-value assets, oversee personnel, and provide exceptional customer service in fast-paced environments. Experienced in dispatching, contract administration, quoting, budgeting, records management, heavy equipment operation, and utility construction. Recognized for strong communication, organization, leadership, and problem-solving skills.

CORE SKILLS

● Operations Management

● Fleet & Asset Management

● Dispatch & Scheduling

● Customer Service

● Leadership & Team Development

● Contract Administration

● Quoting & Estimating

● Purchase Orders (POs)

● Invoicing

● Profit & Loss (P&L) Review

● Accrual Processing

● Records Management & Filing

● Data Entry & Documentation

● Record360

● Geoforce GPS Fleet Tracking

● Heavy Equipment Operation

● Utility Construction

● GPS Technology

● Organization

● Communication

● Teamwork

● Computer Skills (52 WPM, 96% Accuracy)

PROFESSIONAL EXPERIENCE

Operations Coordinator

4 Horn Industrial

June 2025 – Present

● Coordinate daily operations for industrial equipment rentals supporting plants throughout Texas.

● Build customer quotes and manage contracts from initial request through invoicing.

● Serve as a mediator for customers and outside sales by responding to emails, phone calls, and service requests.

● Dispatch drivers and mechanics to ensure timely deliveries, pickups, repairs, and service calls.

● Coordinate the haul of rental equipment to industrial facilities across Houston/

● Assist in managing and tracking a fleet valued at approximately $50 million.

● Create and process purchase orders (POs), contracts, and invoices while ensuring accurate documentation.

● Review Profit & Loss (P&L) reports and process accruals to support financial accuracy.

● Maintain organized operational records, file documentation, and ensure accurate data entry for fleet, customer, and financial records.

● Use Record360 to document equipment condition, inspections, and rental activity.

● Monitor and track equipment using Geoforce GPS fleet management software.

● Oversee daily scheduling and workflow for drivers and mechanics.

● Organize daily priorities while maintaining communication between customers, field personnel, and management.

Utility Maintenance Specialist

City of Baytown, TX

March 2023 – June 2025

● Installed and repaired water and sewer main lines and residential service lines.

● Operated Vactor and jet trucks to remove sewer blockages.

● Performed CCTV inspections to identify damaged utility infrastructure.

● Coordinated utility locates through Texas 811 before excavation.

● Utilized GPS technology to locate and document utility infrastructure for engineering projects.

● Performed fire hydrant maintenance and installations.

● Operated backhoes, dump trucks, Kubota equipment, jet trucks, and specialized utility equipment while maintaining strict safety standards. Grounds Worker I

Central Regional Hospital

July 2020 – March 2023

● Maintained more than 200 acres of hospital grounds.

● Operated zero-turn mowers, walk-behind mowers, push mowers, skid steers, forklifts, tractors, dump trucks, backhoes, trailers, chainsaws, hedge trimmers, and other commercial equipment.

● Performed tree and shrub pruning, turf management, fertilization, weed control, mulching, irrigation maintenance, snow removal, and Integrated Pest Management (IPM).

Grounds Worker

Blalock's Lawn Maintenance & Landscaping

November 2019 – June 2020

● Maintained residential and commercial landscaping properties.

● Trained new employees on equipment operation, customer service, safety procedures, and company standards.

● Assisted with large-scale commercial landscaping projects. Grounds Keeper

The Garden Shed

February 2019 – October 2019

● Performed weekly landscaping and grounds maintenance for residential and commercial clients.

● Delivered dependable, high-quality service while maintaining strong customer relationships.

LICENSES & CERTIFICATIONS

● Class A Commercial Driver's License (CDL)

● Air Brake Endorsement

● License minister with UPCI

EDUCATION

South Granville High School

High School Diploma June 2018

● 3.5 Weighted GPA

● 3.3 Unweighted GPA

LEADERSHIP & COMMUNITY

INVOLVEMENT

● Youth ministry leader and mentor.

● Mentor to young men, providing guidance and encouragement during challenging life situations.

● Organize and facilitate an annual church retreat.

● My wife and I lead our event team at our local church

● Serve as Worship Pastor at First Church Baytown, leading a diverse team of approximately 12 singers and musicians.

● Previously directed worship teams of approximately 20 members.

● Coordinate weekly services using scheduling software and modern music technology.

● Youth Pastor at Frist Church Baytown

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