Remote Data Entry & Clinical Records Clerk
Resume:
Sylence Leyva
***********@*****.*** H: 580-***-**** Oklahoma City, OK 73128
Summary Detail-oriented Clinical Support Specialist with outpatient experience in patient registration, referral coordination, and Epic EHR documentation. Skilled in insurance verification, authorization processing, and maintaining HIPAA compliance in fast-paced clinical settings. Recognized for accuracy, efficiency, and strong patient communication.
Skills
● Patient registration
●Epic HER & workflow management
●Database entry
●Billing and coding
●Appointment scheduling and calendar management
●Intake and discharge
●Safety and compliance
●Financial records and processing
●Time management
●Insurance Verification & Eligibility Checks
●HIPAA Compliance and Patient Confidentiality
●Referral coordination & processing
Experience
CHICKASAW NATION OUTPATIENT SERVICES PURCELL, OK
Clinical Support Specialist
March/2023- Present
CHICKASAW NATION EACH PROGRAM-REMOTE ADA, OK
Call Center Representative
10/2021-05/2022
TRI-CITY YOUTH & FAMILY CENTER CHOCTAW, OK
Manager
03/2021-10/2021
CHICKASAW NATION ENVIRONMENTAL HEALTH & ENGINEERING ADA, OK
Administrative Assistant
03/2020-09/2020
E&M SERVICES LLC WATFORD CITY, ND
Well Tester
08/2019 - 10/2019
●Outpatient registration using Epic with high accuracy and efficiency
●Coordinate and track internal and external referrals
●Verify insurance coverage and support prior authorization processes
●Maintain detailed and compliant patient documentation within Epic
●Serve as primary point of contact for patients regarding scheduling and referral updates
●Collaborate with providers and clinical teams to ensure continuity of care
●Manage high patient volume while maintaining professionalism and attention to detail
●Billing-Insurance
●Inbound and outbound calls.
●Processing proper documentation to ensure citizens could receive EACH program assistance.
●Data Entry.
●Identify and escalate priority issues.
●Maintains office services by organizing office operations and procedures
●Preparing payroll
●Controlling correspondence
●Designing filing systems
●Reviewing and approving supply requisitions
●Assigning and monitoring clerical functions.
●Medical billing and data entry
●Construct contracts for Environmental Health & Engineering office.
●Ordered and distributed work orders
●Monitored office supplies
●General clerical support duties including filing
●Inspected well testing equipment such as H2S monitors, ultrasonic testing equipment and pressure testing equipment.
●Identified malfunctioning equipment through visual and manual inspection.
●Entered data into production software to drive operational efficiency.
●Complied with health, safety and environmental regulations and protocols to minimize risk.
KINLEY CONSTRUCTION WATFORD CITY, NORTH DAKOTA
Quality Control Specialist
05/2019 - 07/2019
●Ensure all pipes had correct torque sequence, and correct gaskets.
●Resolve design, research and test problems.
●Wrote detailed reports outlining performance, quality and defect rates.
●Reviewed drawings and blueprints to determine appropriate level of inspection required.
SETH WADLEY AUTO CONNECTION PAULS VALLEY, OKLAHOMA
Financial Advisor
01/2019 - 05/2019
●Cultivated and expanded financial planning.
●Drafted executive analysis reports detailing profit opportunities and potential risks involved.
●Advised clients on targeted business strategies and financing.
WEAVER LLC BESSEMER, ALABAMA
Field Clerk
10/2018-01/2019
CHICKASAW NATION STONG FOUNDATION ADA, OK
Clinical Support Specialist
07/2018 - 09/2018
●Collected and entered payment data into system, maintaining complete confidentiality and accuracy.
●Managed and anticipated clerical needs of company employees, including copying, faxing and file management.
●Created, updated and maintained detailed documents and spreadsheets by creating professional charts.
●Coordinate and track internal and external referrals
●Maintain detailed and compliant patient documentation
●Collaborate with providers and clinical teams to ensure continuity of care
●Manage high patient volume while maintaining professionalism and attention to detail.
Education and Training
Roff High School Roff, OK High School Diploma 05/2017
Shawnee Beauty College Shawnee, OK Esthetician License Current
Tohono O’odham Community College Sellz, AZ Associate in social work Current
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