Human Resource Assistant - HR & Front Office

ISIBHAKHOMEN IREDIA

Lagos State.

+234********** Email: *********@*****.***

CAREER SUMMARY

Highly dependable, ethical & reliable support individual that blend advanced organisation, technical & business acumen with a history of success in providing exceptional customer service experience & managing all facets of front office administration, including handling multi-line phone systems, managing schedules & maintaining reception & waiting areas. Works effectively with cross-functional teams in ensuring operational & service excellence with hands-on skills in using Microsoft Office Suite to facilitate daily office operations.

EDUCATIONAL BACKGROUND

Ambrose Alli University, Ekpoma, Edo State.

B.Sc. Geography & Regional Planning

University Preparatory Secondary School, Edo State

Senior Secondary Certificate Examinations

WORK EXPERIENCE

ISCHUS DEN HERDER LTD

Human Resource Personnel March 2023-current

·Analysed organisational structures and job descriptions to determine staffing requirements.

·Managed onboarding processes for new hires to ensure successful integration into the organisation.

·Conducted recruitment activities such as interviewing, screening, evaluating candidates for open positions.

·Identified training needs and facilitated workshops to enhance employees' skillsets.

·Maintain employee records and HR documentation

·Manage performance appraisal and evaluation systems

·Handle attendance, leave tracking and basic payroll support

·Informed job applicants of details such as duties and responsibilities, compensation, benefits, schedules, working conditions, and promotion opportunities.

·Support management with general administration task.

QUORUM WESTAFRICA

Administrative Officer, May 2021 - January 2022

·Organized and maintained filing systems to ensure accurate record keeping.

·Processed invoices, purchase orders, expense claims and other transactions according to established procedures.

·Served as primary point of contact for facilitating operational and administrative inquiries.

·Assisted the executive management team in making informed decisions by providing timely and accurate administrative support.

·Built and maintained relationships with vendors and other external contacts.

LEADWAY ASSURANCE COMPANY

Financial Advisor May 2020-Nov2020

·Performing market research

·Identifying and pursuing potential clients

·Offering strategic advice on products and services to clients.

·Collaborated with colleagues to develop innovative solutions to complex financial problems.

·Monitored changes in regulations regarding taxation laws applicable to clients' investments.

Abuja Environmental Protection Board

Administrative Assistant April 2019 – March 2020

· Ensured proper documentation of transactions.

·Took inventories and kept records

·Answered and directed phone calls

·Planned meetings and took detailed minutes.

·Monitored daily operations in order to ensure efficient workflow processes were being followed.

·Used Microsoft Office Suite to create and revise documents and presentations.

Nigerian Institute For Oil Palm Research

Administrative Assistant 2016

•Implemented and optimized procedures

•Maintained Office Petty Cash

•Book travel arrangements

•Act as a point of contact for internal and external clients

CERTIFICATIONS AND TRAININGS

Dexter and Heroes Consulting Abuja 2020 Certificate in General Health

Safety and Environment

PERSONAL SKILLS AND COMPETENCES

Adroit in providing effective resolution to customer queries related to product and improving relationships with the customer by anticipating customer future requirements.

Excellent management and administrative skills as well as ability to manage multiple tasks assignments and identify key opportunities and efficiencies for greater profitability.

Excellent analytical, negotiating, influencing, interpersonal and communication skills.

(written & verbally) as well as work effectively under pressure and to meet deadlines.

Good command in computer skills such as: Internet, Microsoft Office Suite (Word,

Excel) with ability to become familiar with firm-specific programs and software.

Proactive; problem solver; leadership; team building and exceptional customer service skills as well as ability to manage multiple tasks assignments and maintain confidentiality.

REFERENCE

Available upon Request

Contact this candidate