Customer Service & Technical Support Professional

Mary Richardson

West Palm Beach, FL *****

******************@*****.***

+1-561-***-****

Work Experience

Customer Service Representative

Comcast - West Palm Beach, FL

February 1996 to December 2023

Customer service and dispatch

Education

High school diploma

Lake Worth High School - Lake Worth, FL

June 1978 to June 1981

Skills

• Sales (10+ years)

• Technical Support (10+ years)

• Order Entry (10+ years)

• Customer Service (10+ years)

• Upselling (10+ years)

• Troubleshooting (10+ years)

• Microsoft Windows

• Computer Networking

• Operating Systems

• Communication skills

• Customer service

• Microsoft Excel

• Order entry

• Workday

• Inside sales

• Computer skills

• Call center

• Technical support

• Windows

• Retail sales

• Microsoft Office

• Bilingual

• Spanish

• Telecommunication

• Account management

• Typing

• Organizational skills

• Analysis skills

• Salesforce

• DocuSign

• Financial services

• Accounts receivable

• Customer support

• Phone etiquette

• Office experience

• Outbound calling

• Data entry

• English

• Data management

• Negotiation

• Telemarketing

• Cold calling

• Telephony

• Filing

• Help desk

• Software troubleshooting

Certifications and Licenses

Life & Health Insurance License

Driver's License

Contact this candidate