Experienced Regional Administrator with Own Transport
Resume:
Tracy Cecelia Steyn
Personal details
Tracy Cecelia Steyn
**********@*******.***
Burgundy Estat
Cape Town
Yes
Female
South Afican
Divorced
Skills
Pastel
Evolv
Quick Books
Microsoft Word & Excel
Internet Browsing & Searching
Manpak
IQ
Freeway
Profile
Possessing over a decade of experience in administrative and operational roles, I bring a well-rounded skill set that includes meticulous attention to detail, excellent organizational abilities, and strong client liaison capabilities. I am adept at managing multiple tasks simultaneously and ensuring that all processes are carried out efficiently and accurately, contributing to overall operational success. Education
Matric 1980
Saint Mary's Convent
Subjects: Afrikaans, English, Biology, History, Accounting, Mathematics Matric Jan 1976 - Dec 1980
St Marys Convent, Cape Town
Employment
Regional Administrator Dec 2020 - Present
Car Care Clinic, Cape Town
Manage regional administrative operations to ensure efficient workflow and compliance with company policies in Cape Town.
Supervise and support administrative staff, providing training and guidance to improve productivity and accuracy.
Prepare detailed reports and analysis on regional performance metrics, ensuring data accuracy and actionable insights for management. Coordinate and oversee the processing of invoices, statements, and client remittances to maintain accurate financial records across the region. Develop and implement regional administrative policies to streamline operations and improve efficiency across all departments. Liaise with other regional administrators and upper management to align strategies and operational goals.
Oversee budget management and financial reporting for the region, ensuring adherence to allocated resources.
Debtors / POD clerk Jan 2017 - Nov 2019
Van der Vyver Transport, Cape Town
Invoicing (Debtors Book is divided)
Mailing of Statements / invoices prior to clients cut-off date (emailing and hard copies couriered)
Ensuring client remittances are received
Age Analysis
Credit notes
Client liaison
Obtaining all PODs from 9 Fleet Controllers within 5 days Checking completion of all PODs (Skeletal / Taut liners / Links & Refrigerated vehicles)
Ensuring all necessary documentation is attached to PODs Recording of PODs received and forwarding to the Debtors Clerk applicable for processing
Generate Proforma Invoices
Energetic
Dynamic
Quick Learner
Reliable
Honest
Friendly
Hard Working
Languages
English
Afrikaans
Invoicing all cash hires
Ensuring all PODs are received and complete by month end cut off date. Ensuring all ‘Live” loads are billed immediately after offloading Obtaining all subcontractor PODs & documentation for Invoicing Invoicing and GRV’ing of Sub Contractor PODs
Completing all necessary paperwork & documentation for Cross Border loads Completion of Internal Job Report
Updating of Daily Turnover
Relief Switchboard
Claims Administrator/Operations Consultant Sep 2014 - Dec 2016 Kempston Truck Hire, Cape Town
All duties mentioned below during the period April 2002 - May 2009 with the following additions:
Notify all clients with regards to any new damage/accidents/hijacking incidents
Obtain all quotes and Assessors Reports necessary and forward to the Insurance Companies concerned
Monitor all progress and constant feedback to the parties concerned Liaise with Panel beaters
Monitor progress of all claims until finalisation
Weekly Wage preparation, calculation & payment of 18 Wage Staff members Attendance Register including Sick, Annual Leave
Staff File.
All admin and PA duties for both companies
(shared premises)
Jan 2013 - Apr 2014
Philter Trading & Greenways Deli, Johannesburg
Temporary position - Rescue Team Jul 2012 - Sep 2012 Wilenri Appliances t/a Mastercare, Johannesburg
Part of the Rescue Team that was sent into assist Master Care with the administrative and financial assistance that was required to prevent the Company from going into liquidation.
Financial Assistant/Reception Jan 2012 - Apr 2012
Atlas Plant Hire, Midrand
Debtor’s assistance – the Debtors Book was eventually halved and I was responsible for collections on my section.
Admin Controller/Reception Supervisor Jan 2010 - Oct 2011 Minuteman Press, Montague Gardens, Cape Town
Petty Cash and daily banking.
All Creditors (on QuickBooks).
All Debtors (on an in-house programme).
Reconciliation of the Business Banking account on a daily basis. Purchase and payment of all consumables and staff refreshments. Diary Management.
Switchboard and the screening of all calls.
Relief Reception.
Allocation of all payments received - cash/EFT/credit and debit cards. Closing of the Shop.
Assisting Graphic designers with printing/collation/packaging/numbering etc of jobs.
Assist with Invoicing.
Notification to clients re the completion of their jobs. Monthly statements to Clients and the follow up of their payments – Collections
Operations Consultant Apr 2002 - May 2009
Kempston Truck Hire, Cape Town
Customer Liaison/Consulting
Processing of all reservations
Client queries/enquiries
Overseeing and co-ordination of all Fleet vehicles Client quotations
Invoicing of all hires
Tracking and recording all vehicle movements
General Admin
Overseeing and co-ordinations of drivers
Organisation of all trips
Organisation of daily deliveries and collections
Inter-Branch bookings
Booking into Workshop of vehicles for service/COF
Supervision of 11+ drivers
24hour standby
Admin Controller 1999 - 2002
Virgin Active, Cape Town
Collections (Branch Level and Call Centre)
Daily Banking and Petty Cash
Credit Checks
Reception
Capturing of new contracts
Member account queries and enquiries
Auditing of Branches
Weekend manager on duty
Client Service Supervisor Apr 1984 - 1998
ABSA BANK (United Building Society and United Bank) Supervisor of 5 permanent tellers and 4 Relief Tellers Supervisor of Enquiry Staff and Client Services Staff 2nd in Charge of Sub Branch
Switchboard
Teller and Corporate Teller
Treasury Clerk
Ledger Clerk
Home Loans Clerk
Enquiry Clerk
Staff Clerk
Calculate weekly casual staff wages
ATM custodian
Opening and closing of the Branch
Investment and Savings Consultant 1980 - 1984
Standard Bank, Cape Town
Investment Consultant
Savings Consultant
Enquiry Consultant
Manager's Secretary
Data Capturing
Ledger Clerk
Cape Town
References
References available upon request.
Contact this candidate