Administrative Support & Scheduling Specialist

JENNIFER MCKINNEY

Summitville, IN

765-***-**** ************@*****.***

PROFESSIONAL SUMMARY

Organized and dependable administrative professional with over 10 years of experience in education and customer service environments. Skilled in data management, scheduling, recordkeeping, and communication. Recognized for strong organizational skills, attention to detail, and ability to manage multiple priorities in fast-paced settings. CORE SKILLS

- Office Administration

- Scheduling & Calendar Management

- Data Entry & Recordkeeping

- Customer Service & Front Desk Support

- Phone & Email Communication

- Document Preparation & Filing

- Confidential Records Management

- Problem Resolution

- Time Management

- Microsoft Office & General Software Proficiency

PROFESSIONAL EXPERIENCE

Interventionist

Madison Grant United School Corp – Fairmount, IN

2021–Present

- Maintain detailed student records and track progress data with accuracy.

- Coordinate meetings with parents and staff, preparing documentation and follow-up reports.

- Analyze performance data to support planning and decision-making.

- Manage multiple caseloads while meeting deadlines and compliance requirements.

- Communicate effectively with families and interdisciplinary teams. Receptionist

Townsend Auto Repair – Elwood, IN

2019–2021

- Managed front desk operations including scheduling, answering multi-line phones, and greeting clients.

- Processed payments and maintained accurate financial records.

- Coordinated communication between technicians and customers.

- Maintained organized filing systems and client documentation.

- Resolved customer concerns to ensure satisfaction and retention. Education Support Roles

Madison Grant United School Corporation – Fairmount, IN 2012–2018

- Assisted with documentation, reporting, and classroom administrative support.

- Managed confidential student records in compliance with regulations.

- Coordinated communication between teachers, parents, and administration.

- Supported scheduling and daily operational logistics.

- Provided consistent, organized support in high-demand environments. EDUCATION

Western Governors University – Special Education Coursework West Central High School – High School Diploma

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