PMP-Certified Senior IT Project Manager

Daniel Amaya

Senior IT Project Manager Application & Infrastructure Delivery PMP

El Paso, TX 915-***-**** ******@******.**

Professional Summary

PMP-certified Senior IT Project Manager and PMO Lead with 7+ years leading application, infrastructure, and enterprise technology projects across public-sector and healthcare-adjacent environments. Experienced defining scope, deliverables, project plans, RAID logs, change controls, resource plans, executive reporting, and client/vendor communications through Waterfall, hybrid, and SDLC delivery lifecycles. Known for bringing structure to ambiguous initiatives, aligning business and technical leaders, mentoring PM/BSA teams, and driving quality, schedule, budget, UAT, cutover, and transition-to- operations outcomes for mission-critical systems.

Key Skills

Application & Infrastructure Project Delivery SDLC / Waterfall / Hybrid Methodologies Scope Statements & SOW Support Project Plans, Milestones & Timelines RAID Logs, Risk & Issue Management Change Control & Variance Reporting Resource Allocation & Capacity Planning Client & Executive Stakeholder Communication Vendor / Contract Coordination UAT, Cutover & Go-Live Readiness Budget Tracking & Forecasting Quality / Deliverable Management PMO Team Leadership & Mentoring MS Project MS Excel MS Teams SharePoint Microsoft 365 Monday.com ITSM / Service Desk Workflows

Certifications

Project Management Professional (PMP), Project Management Institute (PMI) Cisco Certified Network Associate (CCNA), Cisco

Professional Experience

IT Project Management Office Lead, City of El Paso Department of Information Technology Services, El Paso, TX April 2025 to Present

• Lead delivery across a $19.5M+ enterprise IT portfolio spanning application, infrastructure, network, data center, cybersecurity, and public safety technology initiatives supporting multiple City departments.

• Manage and mentor a six-person PMO team, assigning project resources, balancing capacity, coaching delivery practices, and supporting PMs and BSAs through complex active project work.

• Oversee 50+ concurrent projects and workstreams, coordinating business stakeholders, technical teams, vendors, cybersecurity, and executive leadership to keep scope, schedules, risks, issues, and dependencies aligned.

• Drive project execution from discovery through implementation by clarifying requirements, defining scope and deliverables, building project plans, tracking milestones, and supporting UAT, cutover, go-live, and operational transition.

• Serve as the delivery escalation point for project risks, resource constraints, vendor issues, and changing business priorities, helping teams remove blockers and make practical delivery decisions.

• Lead stakeholder and executive communications through project status reporting, delivery metrics, risk updates, timeline forecasts, and recommendations for scope, schedule, budget, and resource tradeoffs.

• Partner with business and IT leaders to prioritize demand, align project staffing, manage delivery expectations, and ensure approved initiatives move forward with clear ownership and accountability. Senior IT Project Manager, City of El Paso Department of Information Technology Services, El Paso, TX July 2024 to April 2025

• Led planning and execution for large-scale citywide application and infrastructure projects involving digital services, enterprise systems, network modernization, integrations, and operational technology dependencies.

• Managed project budgets exceeding $7.5M with accountability for scope, schedules, procurement coordination, financial forecasting, risk, issue, change control, and milestone reporting.

• Coordinated engineers, application teams, vendors, and departmental stakeholders to define requirements, confirm dependencies, and build implementation roadmaps that reduced ambiguity and improved executive visibility.

• Facilitated planning sessions for infrastructure readiness, system integrations, testing, cutovers, stakeholder communications, and transition-to-operations handoffs. IT Project Manager, City of El Paso Department of Information Technology Services, El Paso, TX June 2023 to July 2024

• Managed end-to-end IT project delivery from initiation through closeout, aligning scope, schedules, resources, risks, and outcomes to department objectives and operational constraints.

• Produced core project artifacts including charters, project plans, timelines, budgets, communication plans, RAID logs, change updates, and stakeholder reports for citywide technology initiatives.

• Coordinated internal teams and vendors to complete milestones, support UAT readiness, manage change, and transition solutions into operations with clear ownership and support handoffs. Enterprise Network Engineer III – Project Lead, Texas Tech University Health Sciences Center El Paso, El Paso, TX June 2022 to June 2023

• Led enterprise network and data center infrastructure initiatives supporting a healthcare academic environment, including routing, switching, WLAN, load balancing, resiliency, and core infrastructure upgrades.

• Developed project plans, schedules, budget estimates, maintenance windows, and cutover plans to reduce disruption to users, clinical-adjacent stakeholders, and critical operations.

• Embedded security, access control, segmentation, resiliency, and disaster recovery considerations into infrastructure planning, status reporting, and stakeholder communications.

• Coordinated vendors and contract/SOW alignment for infrastructure services, equipment delivery, implementation support, and acceptance readiness.

Enterprise Network Engineer II, Texas Tech University Health Sciences Center El Paso, El Paso, TX December 2021 to June 2022

• Supported institution-wide infrastructure projects, including scope definition, technical design, schedules, estimates, documentation, and implementation coordination.

• Designed and implemented core network components while supporting performance, availability, security, and continuity requirements across campus and data center environments.

• Mentored junior staff through coaching, documentation standards, and hands-on technical guidance to improve delivery quality and service responsiveness.

Network Administrator, Intermediate – Infrastructure Project Lead, El Paso County IT Department, El Paso, TX April 2014 to December 2021

• Planned and executed countywide infrastructure projects including network upgrades, system performance improvements, database and security system enhancements, and operational technology support.

• Managed network security and infrastructure configuration across firewalls, IPS/IDS, routers, switches, and related enterprise systems.

• Coordinated vendors, internal IT teams, testing activities, and implementation schedules to support timely delivery with minimal business disruption.

Education

Bachelor's Degree in Computer Science Information Technology, University of Phoenix, Santa Teresa, NM

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